Customer Success Executive
TitanHQ
About usTitanHQ is proud to be Ireland’s largest indigenous cybersecurity company, protecting thousands of customers globally. Working at TitanHQ means developing and delivering cutting-edge technologies and innovative solutions to meet the cybersecurity needs of our Direct, Channel and MSP customers. Our award-winning SaaS solutions include spam filtering, DNS filtering, security awareness training (SAT) and anti-phishing software. At TitanHQ our work is guided by our values: Customer First, Tenacity, Reliability, Integrity, Belonging and Energy. Together we are the Customer First TRIBE. We’re immensely proud of the fun and inclusive culture that exists at TitanHQ and are committed to fostering an environment where people are given the tools they need to thrive. And it’s not all work and no play, at TitanHQ we also have a busy calendar of wellness and engagement activities along active employee-led groups including our Sports & Social Club and the Community Champions group. #JointhetribeWe set up our Customer Success Function in 2020, we have gone from strength to strength increasing customer retention and growing the value of our top accounts. Across the team we currently manage over ~6,000 global accounts with plans to grow even further. We are a collaborative, ambitious, hardworking team with excellent development opportunities.Customer Success ExecutiveWe are seeking a dynamic and motivated Customer Success Executive to join our tribe. This is a fantastic opportunity for an energetic and passionate individual who wants to build a career with a progressive, innovative and growing company. You will play a vital role in ensuring our customers’ success throughout their journey with TitanHQ. You will be customer focused with a passion for delivering exceptional experiences, retaining customers, and driving product adoption. You will know how to build strong relationships, how to understand customers’ needs and pain points, and be committed to ensuring customers achieve their desired outcomes with our products.Role & Responsibilities:
Expected skills
TitanHQ Benefits – What will you get in return?
€30000 per year
Galway
Sat, 22 Jun 2024 22:25:05 GMT
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