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About Pantheon
Pantheon is the WebOps platform for websites that deliver extraordinary results. We believe in putting the magic of the internet in everyone’s hands. That’s why we’re so passionate about helping developers, IT, and marketing develop, test, and release website changes faster and more reliably so they can build and maintain websites that create value for their organizations. Our cloud-native software makes it easy to securely manage a single website or thousands of websites across multiple teams in one platform.
Pantheon’s core values are Trust, Teamwork, Passion, and Customers First. At Pantheon, we work hard and play harder, valuing individuality, humor, and balance. We’re enthusiastic participants in several open-source communities and have real relationships with many of our most active customers. If all of this sounds interesting to you, read on!
The Role
As a Customer Success Manager II for Pantheon, you are a key player in facilitating and creating long-lasting business impact outcomes with our customers and, therefore, Pantheon. The primary focus will be on driving platform adoption and improving the value that our clients derive from the WebOps platform. Collaborate closely with internal teams, including Sales, Support, Product, and Engineering to provide outstanding customer experiences and help our clients achieve their digital objectives through the effective utilization of the Pantheon platform.
Pantheon’s core company values are Trust, Teamwork, Passion, and Customers First. At Pantheon, we work hard and strive to make a difference. We value unique voices, constructive feedback, and cross-functional collaboration so that we can win together and bring the best solutions to our customers. We’re enthusiastic participants in several open-source communities and have real relationships with many of our most active clients. If all of this sounds interesting to you, read on!
What You Need to Succeed
Critical Success Factors
What You Bring to the Table
What We Offer
We have all the usual perks and benefits but what we can really offer you is a fantastic work environment powered by an amazing team.
Pantheon is an equal opportunity employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other classification protected by law. Pantheon complies with federal and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you need a reasonable accommodation due to a disability for any part of the interview process, please contact talent@pantheon.io. Pursuant to local and federal regulations, Pantheon will consider qualified applicants with arrest and conviction records for employment.
The Canadian base salary range for this position is CAD 80,000 to 90,000 per year, with additional variable compensation based on performance. Our salary ranges are determined by factors such as role, level, and location
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