Deputy Service Manager

Job title:

Deputy Service Manager

Company

Social Interest Group

Job description

Job Title: Deputy Service ManagerLocation: Aspinden Care Home based in Bermondsey, South London. The location has great transport connections including Windrush to the South Bermondsey train stationSalary: £33,500Shift Pattern: 37.5 hours per week on a 3 month contract, Monday to Sunday on a rota between 09:00 – 17:00, you may need to work outside these hours, and this roe may need to work bank holidays. You will also take part in our on call out of hours rota for managers.About the roleThis is a great internal opportunity for a Deputy Service Manager to be based in Aspinden Care Home. You will support the team to provide exceptional care and support to up to 25 residents who have multiple complex needs including long term alcohol addiction. The service is a CQC registered care home, offering residents the chance to gain stability in their lives and improve their physical health and mental well-being.You will provide direct leadership and line management to the team so they feel empowered to perform within their roles with support provided. You will ensure a quality service is delivered in line with our contractual requirements, and will encourage the creation of a psychologically informed environment, which provides person centred support. The role includes:

• Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle
• Support the Service Manager in leading the day to day operational delivery of the service
• Risk Management ownership, ensuring processes and policies are followed
• Property and Housing Management, ensuring the accommodation meets our requirements, and repairs and maintenance are regularly reported and completed
• Financial Management, including petty cash and budget management
• Contract management and Internal auditing, admin, and general other duties as required.

About youWe are seeking a passionate, driven and motivated colleague to lead this service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our residents, particularly mental health and can support the team in delivering excellence. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!

• Experience of working with people with mental health and complex backgrounds
• Ability to lead a team to achieve service KPI’s
• Ability to provide advice, support and guidance to a team on all aspects of the service such as resident related enquiries which can include housing, mental health support, signposting
• Ability to promote the service externally to enhance reputation in the area and with partner organisations
• Willingness and ability to work flexibly to meet service needs
• IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software
• Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• Be part of an organisation which believes good care and support improves lives.
• Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

About Social Interest Group (SIG)SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people’s own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Further details can be found on our website here: .ADDITIONAL INFORMATIONPlease note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.As part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email or call our central office on to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our .Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.

Expected salary

£33500 per year

Location

Bermondsey, South East London

Job date

Wed, 21 May 2025 07:05:33 GMT

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