Duty Manager

Job title:

Duty Manager

Company

Fairmont

Job description

Join us in writing the next chapter of the Carton House story.There has never been a more exciting time to embark on a career with us. Carton House is the first and only member of the Fairmont Hotel and Resorts brand in Ireland, one of the worlds most storied hotel brands.We invite you to join us in writing the next chapter of the Carton House story. We want to meet people with a passion for service, innovation and going the extra mile for both our guests and colleagues. In doing so, we offer a workplace that puts excellence and innovation at the forefront while championing a diverse and inclusive team.We are currently recruiting a Duty Manager to join our team at Carton House.Key Responsibilities:

• Ensure smooth running of the daily operation.
• Complies and reinforces all statutory and legal requirements for fire, hygiene, health and safety, GDPR.
• Plan, direct and coordinate the service delivery of all the departments.
• Establish and enforce policies and procedures that will improve the overall operation and effectiveness
• Ensures that the team actively creates Sparkle moments that are based on personalization and creativity and promotes those.
• Effectively & responsibly handles guests’ requests by adopting a “one-stop” approach.
• Performs other duties as assigned by senior hotel leadership.
• Manages any incident that occurs during resident stays or guest visits.
• Prepare, manage and assist in facilitating event operational requirements.
• Attend all event and other relevant meetings/briefings.
• Carry out patrols front and back of house areas to ensure doors are locked or open as required.

The successful candidate will:

• Full flexibility – this is a full-time role, flexibility and shift work is required.
• A real understanding of hotel operation.
• Ability to work on own initiative.
• Excellent communication skills with excellent spoken & written English.
• Outgoing and confidence in dealing with a range of customers.
• Previous hospitality experience desired.
• A structured and organized approach to work planning.
• Ability to multitask many projects

Why work for Carton House?

• Strong team focus and team atmosphere.
• Employee Assistance Programme.
• Refer a friend bonus.
• Additional annual leave with continuous service.
• Employee benefit card offering discounted rates in Accor Hotels worldwide.
• Learning and development opportunities.
• Meals and uniform are provided.
• Free parking.
• Team-building and social events organised throughout the year in line with our successful Awards and Recognition Scheme.
• Training is provided both on-the-job and through organised training seminars with both internal and external trainers.

Expected salary

Location

Maynooth, Co Kildare

Job date

Fri, 28 Feb 2025 23:51:30 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (jobsnear.org) you saw this job posting.