Cleveland Clinic London
Job title:
Emergency Response Officer
Company
Cleveland Clinic London
Job description
Our vision is to be the best place for healthcare anywhere and the best place to work in healthcare.
We believe that every life deserves world class healthcare.
Job Summary
Salary: £29,000
Hours: 42-hour week made up of 12-hour rotating shift pattern: x2 Days, x2 Nights, x4 Days Off. Overtime available. Operate 24/7/365
Location: 33 Grosvenor Place, London, SW1X 7HY
Contract: Permanent
What are we looking for?
Cleveland Clinic London are looking to recruit an Emergency Response Officer to join our Protective Services Department.
The role is directly responsible for the quality of the patient/visitor experience and for employees within functional areas. The role will create and operationalize measures of success and uses data to make effective decisions that continuously improves emergency response, general security and service, operates efficiently and ensures effective stewardship of resources.
You will be CCL’s primary first responder to all code calls and emergency situations requiring a rapid response and further investigation, this applies both inside and outside of normal office hours.
What makes us different?
Cleveland Clinic London offers a brand-new high-acuity environment with the very latest equipment, where caregivers are encouraged to grow their expertise across multiple specialties, and in collaboration with expert clinicians. Our Mission, ‘Caring for life, researching for health, and educating those who serve’, assures our unwavering commitment to professional development.
What will your duties include?
Provide emergency first responder support and security oversight to the Security Supervisor for all Protective Service Operations
Respond to all incoming and outgoing communications from the LSOC
Responds to all security phone calls, emergency calls and alarms in line with the CCL Emergency Operations Plan and Business Continuity Plan and specific code call procedures
You will be responsible for delivering site safety and responding to all emergency incidents. This includes reducing the potential for injury, loss of life, property, and/or destruction of property by conducting visual inspections and area checks. (e.g., fire & incident response, floods, spillages, first aid, lift entrapments and other related incident response).
Provide specialist fire knowledge and act as onsite liaison for any attending emergency services where required
Maintain all emergency equipment in a state of readiness, including cleanliness, repairing and testing as required to approved standards and procedures to undertake safety checks on emergency equipment provided for ERT use
What we need from you?
High school diploma or equivalent (Required)
Security NVQ’s (Required)
Or an equivalent combination of education, training and experience
Valid SIA Door Supervisor certification (Desired)
Military or Police training and appropriate certification (Desired)
Demonstrable experience over several roles or equivalent progression as an emergency responder or front line responder within Corporate, Healthcare or security/military/police operational positions (Required)
Demonstrable experience responding to emergencies within recent work history
Demonstrable experience and expertise within UK security sector or International experience in a Military or Civilian Operational role
Demonstrable experience in team leadership in a demanding security operations environment
Demonstrable operational experience responding to emergencies and incidents in line with an Emergency Operations Plan and Business Continuity Plan for a large organizations, preferably in a major city
Demonstrable experience using up to date technology and supporting the team of a 24/7 security operations center (LSOC) for regional requests relating to emergency management, investigations, access and egress control, CCTV surveillance and linked third party management systems
Experienced and confident in emergency situations such as evacuations, disturbances & building lockdowns, with the ability to take operational control as first responders and by working within defined processes and procedures guide the team and the organization
Previous experience and / or training within the Military or Police (Desired)
What can we offer you?
As a private hospital with no shareholders, we reinvest profits back into our organisation. This means we can offer tailored support and development for caregivers, alongside benefits such as:
- 210 hours annual leave
- Auto-Enrolment of 5% pension – Cleveland Clinic contributes 10% through Salary Exchange
- Life Assurance, Private Medical & Dental Insurance and Eye Care contributions
- Discounted gym facilities
- 24/7 Holistic Employee Assistance Programme
Who we are?
Cleveland Clinic is one of the leading providers of specialised medical care in the world, providing clinical excellence and superior patient outcomes for almost 6 million patient visits per year across more than 200 locations. We employ over 80,000 caregivers worldwide and continue to drive innovation in healthcare.
With over 100 years of history, our “Patients First” philosophy is at the heart of everything that we do.
If you would like to know more, please email [email protected].
Applicant shortlisting and interviews may take place whilst the advert is live, so it may close sooner than expected – please submit your application as soon as possible. Due to the volume of applications, we are not always able to provide individual feedback.
Disclosure and Barring Service (DBS) Check
This role may be subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order (as amended) and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (DBS) to check for any previous criminal convictions.
“Let’s deliver World Class care together!”
As an equal opportunities employer, we aspire to work together to promote a more inclusive work environment, which represents our commitment to celebrate diversity.
CCL is committed to applying its Equal Employment Opportunity/Workforce Diversity and Inclusion Policy at all stages of recruitment and privileging. Shortlisting, interviewing and selection will always be carried out without regard to any Protected Characteristics. When aware of the need to do so and when required, CCL will make reasonable adjustments to its arrangements for interviews and to conditions of employment/engagement for disabled applicants to ensure, so far as practicable, that they do not place such applicants at a substantial disadvantage in comparison to non-disabled applicants.
Expected salary
£29000 per year
Location
London
Job date
Thu, 04 Jan 2024 08:37:15 GMT
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