Windward Management
Job title:
Events & Social Media Executive – Connemara Coast
Company
Windward Management
Job description
Events & Social Media Executive – Connemara CoastA fantastic opportunity to join the Sales and Marketing Team here at The Connemara Coast Hotel.We are hiring for an Events & Social Media Executive.About The Connemara CoastSpectacularly set on the Wild Atlantic Way and the shores of Galway Bay, our luxurious four star Connemara Coast Hotel offers visitors an ideal base from which to explore the spectacular scenery of Connemara and the vibrant city of Galway, a mere 15 minutes away. With grounds that sweep down to the water’s edge, what better place to relax and unwind while taking in the stunning views across Galway Bay to the Burren of Co. Clare.Responsibilities1. Incoming Sales Ability:Respond promptly to hotel enquiries via phone, email, and face-to-face interactions.Present and communicate detailed information about hotel services, packages, and event offerings.Convert enquiries into bookings through professional and persuasive communication.2. Meetings & Events Coordination:Assist with the planning, coordination, and execution of meetings and events, with a strong focus on weddings.Provide operational support, including liaising with clients and suppliers, ensuring every detail is attended to.Oversee event timelines and logistics, ensuring smooth execution and customer satisfaction.3. Social Media Administration & Coordination:Collaborate with the Sales & Marketing team to plan and execute social media strategies.Own and manage the hotel’s social media accounts, posting regular content across chosen platforms.Track and report on social media performance and adjust strategies accordingly.4. Review Platform Management and Database HousekeepingUsing the hotel review platform, the successful candidate will respond to positive and negative reviews and compile information to disseminate to HOD’s for constructive feedback.Update and maintain the customer relationship management (CRM) systems and Property Management System (PMS) with accurate contact information for companies and organizations.Ensure database is current, organized, and fully functional for sales and event enquiries.About the roleRequirementsStrong communication skills, both written and verbal, with the ability to build rapport and engage clients effectively.Excellent organizational skills and attention to detail, particularly when coordinating events.Prior experience in meetings, events, and weddings is highly desirable.Social media management experience and a creative flair for content creation.Ability to work in a fast-paced environment and handle multiple tasks simultaneously.Strong computer literacy, with experience in Microsoft Office and Canva (Moposa and PMS experience is a plus).Previous experience in sales or customer service is a benefit.Team player with the ability to collaborate effectively with different departments.Additional Information:This role may require occasional weekend and evening work depending on event schedules.Training and support will be provided for specific software tools and systems.Perks and Benefits of working at the Connemara Coast HotelVery competitive hourly wagePRSA pension schemeCareer progression opportunities across the Windward groupEmployee Assistance ProgrammeDigital Wellness ProgrammeComplimentary, high-quality meals on duty including breakfast, lunch & dinnerComplimentary barista-style coffeeDiscounted room & dining rates in Windward properties for you as well as friends and familyRefer-a-friend schemeTraining and development opportunities dedicated to your developmentCycle-to-work schemeAbout Windward ManagementConnemara Coast Hotel is managed by Windward Management.Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.If you’re a proactive and detail-oriented individual with a passion for sales, events, and customer service, we would love to hear from you!About the companyWindward Management Limited is a trusted leader in hospitality management, renowned for delivering operational excellence and exceptional guest experiences. Established in 2007 and headquartered in Dublin, the company specializes in managing hotels across Ireland, blending strategic expertise with personalized service. With a strong commitment to innovation, employee development, and quality, Windward Management offers an exciting opportunity for professionals passionate about making a meaningful impact in the hospitality industry.Required CriteriaDesired CriteriaSkills you’ll need
Expected salary
Location
Co Galway
Job date
Wed, 02 Apr 2025 23:19:25 GMT
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