Facility and Support Services Manager

Job title:

Facility and Support Services Manager

Company

PwC

Job description

Line of Service Internal Firm ServicesIndustry/Sector Not ApplicableSpecialism IFS – OperationsManagement Level Senior ManagerJob Description & Summary PwC Ireland- Bring Your Talent, Grow Your Skills, Unlock Your Potential!As a Facility and Support Services Manager, your responsibilities include the high quality professional delivery of all FM hard and soft services along with managing the business support areas of mail, central filing, print & office supply services to the business.You will work closely with the existing Building & Support Services teams and TFM provider to deliver all day-to-day facilities and operational services in line with established standards.
This role requires experience and knowledge of technical services in a busy large scale office environment, strong leadership and team management skills and sound financial judgement with excellent customer relationship and general management skills.Responsible for:Facilities Management:The core objective of this role is to oversee the daily operations of the organisation’s facilities, including maintenance, repairs, and upgrades.Ensure all planned, reactive and project works are undertaken in a fully compliant and efficient manner and to deliver service excellence in day-to-day operations and reporting.Liaise with the FM lead/supervisor to support and develop the onsite team to enable them to excel in their roles.To develop, implement and manage all PPM, corrective and reactive maintenance activities utilising the FM providers system.Manage service providers who deliver facilities services, ensuring full compliance with all requirements.Prepare budgets and manage financial performance of the FM contractConduct regular site audits to ensure quality of FM services are being delivered to expected standards.Ensure that project works are completed on time, within budget and to the required quality levels.Liaison with and support of the Firm’s Environmental Health & Safety function and programmesSupport Services:Oversee operational support services including theManagement of the retrieval, filing, destruction and maintenance of the firm’s filing processes.Delivery the firm’s print, office supplies and associated services to the businessManage mail operations including the collection, delivery and routing of all internal and external post, office logistics and courier requirements.Manage contracts and service level agreements for external service providersExperiences and skills:Degree level qualifications in FM, technical/engineering and/or business administration or related disciplines are highly desirable.A minimum of 5 years experience in the delivery of similar services at this level.Previous experience managing contractor / client relationships.Experience in managing and developing high performing teamsExperience and understanding of international accreditation systemsExperience in managing Health & Safety aspects of the roleExcellent IT, administration and communication skills.Assist in the production and delivery of internal and external reportsMonitor and allocate work in a timely manner.Liaise with colleagues to update on tasks and projects where requiredMonitor key metrics and identify trends and opportunities for improvement.Excellent communications and interpersonal skillsAbility to manage budgets and negotiate contractsUnlock your potential with PwC IrelandWe believe that challenges are better solved together! We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of amazing teams encouraged to collaborate and innovate in a way that creates powerful solutions and makes a positive impact. This purpose-led work, and our continuous development and encouragement, will help unlock your potential and take your career to the next level.Enjoy PwC’s perksWe reward your impact, and support your wellbeing, through a competitive compensation package, inclusive employee benefits and flexibility programs that will help you thrive in work and life. Learn more about us at Life@PwC. ( ).Being appreciated for being youOur most valuable asset is our people and we grow stronger as we learn from one another. We are an equal opportunity employer and we value diversity. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We believe this so much that we have signed up for the. ( )You can learn more about our culture of belonging and explore our range of inclusive programmes, initiatives, employee resource groups and more at .Avoid the confidence gap; you do not have to match all the listed requirements exactly to apply, we’d love to hear from you!We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please for more information.Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank, certifications not specified)Required SkillsOptional SkillsDesired Languages (If blank, desired languages not specified)Travel Requirements Not SpecifiedAvailable for Work Visa Sponsorship? NoGovernment Clearance Required? NoJob Posting End Date

Expected salary

Location

Dublin

Job date

Thu, 17 Oct 2024 04:38:38 GMT

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