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As a Fortune 50 company, we hire the best employees to serve our customers, making us a leader in the insurance and financial services industry. State Farm embraces diversity and inclusion to ensure a workforce that is engaged, builds on the strengths and talents of all associates, and creates a Good Neighbor culture.
We offer competitive benefits and pay with the potential for an annual financial award based on both individual and enterprise performance. Our employees have an opportunity to participate in volunteer events within the community and engage in a learning culture. We offer programs to assist with tuition reimbursement, professional designations, employee development, wellness initiatives, and more!
Visit our Careers page for more information on our benefits, locations and the process of joining the State Farm team!
The Field Implementation Coach (FIC)- Proximity focuses on the adoption of State Farm marketing and technology processes to assist independent contract State Farm agents in reaching their objectives and enhancing the customer experience. The FIC will actively engage in ongoing face-to-face interactions with agents and team members to directly influence the adoption of crucial capabilities and drive behavioral changes that align with our business priorities. Support and agent interactions will also be provided through computer/video and phone channels.
The FIC role is a mobile worker position which requires the selected candidate to work out of his/her home and to reside in or within 30 minutes of the Greensburg Sales Territory within six (6) months of his/her start date. The Greensburg territory spans the Westmoreland County and includes the cities of Indiana, Johnstown, and Greensburg. Relocation benefits do not apply.
This position may require daily travel to State Farm Agent offices as COVID restrictions will allow. The ability to work extended hours is required of a selected candidate. Overnight travel will be required on an occasional basis. These requirements are subject to change based on business need. State Farm provides a tablet/computer, cell phone, other equipment based on business need, as well as reimbursement for business mileage.
Field Implementation Coach:
Understands the needs of independent agents and maintains a high level of proficiency in influencing the adoption of marketing and technology processes with emphasis on leveraging digital tactics and tools.
Collaborates with Sales Leaders, Market Area Executive Leadership, Go To Market, and other stakeholders to execute activations and deployments, providing comprehensive technology and system consulting for agents and their teams.
Provides expert coaching, demonstrates strong influencing abilities, and maintains a results-driven approach.
Demonstrates a strong ability to continuously learn, adapt, and stay up to date with evolving processes and emerging technologies, while maintaining a high level of technical expertise across various technology platforms and initiatives.
Directly influences agent mindsets and drives sustainable behavior changes aligned to our Agency Channel priorities.
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Required Skills
Additional Details:
Competitive candidates will have the following:
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