Field Service Engineer – Leicester
Cpl Group
This position is a great opportunity for someone with 2 + years Electro-Mechanical Engineering experience, this role will be based onsite at the client in Leicester
Auto enrolled for the first 6 months, company employer pension contribution 6% for the first 2 year in the scheme then automatically increases to 8%. Employee contribution is a minimum of 4.5%Our client who is involved in an exciting project is looking to appoint Electro-Mechanical Engineers to ensure highest customer satisfaction through maximum performance of machinery.To install, service and maintain company products to the highest possible standards, at customer site as instructed by Service Control or NSM.Servicing and MaintenanceService and maintain company products at customer sites as instructed by Service Control or NSM, to the satisfaction of the customer and within the agreed time schedules, using approved spare parts, manuals and instructions.Health and SafetyEnsure compliance with Company Health and Safety Policy.ISOEnsure compliance with the company ISO Procedures.Operations SupportTo maintain continuity with customers, service requirements and communications with Management.Provide appropriate cover when the National Service Manager is not availableEngineering SupportTo give verbal technical advice, or direct support to Team Members and the customer Operators to assist them to fulfil their task.Team DevelopmentTo assist the National Service Manager in the development of other team membersCustomer ContactMaintain courteous and helpful contact with the customer.FeedbackMaintain regular contact with Service Control to ensure optimum call response and generate high levels of customer satisfaction.DocumentationComplete and submit all relevant documentation and reports as required by management or Service Control. These include time sheets, expenses and SRO’s’CommunicationMaintain good communications with Sales team, support colleagues and other EngineersOrderlinessTo keep company property secure and in good condition including parts tools and other property.FinanceMaintain control of all costs personally incurred.Skills and Experience required for the Onsite Service Engineer
Leicester
Sun, 14 Jul 2024 07:12:03 GMT
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