Health Care Support Worker

Job title:

Health Care Support Worker

Company

NHS

Job description

An exciting opportunity has arisen for a healthcare support to join the Lincoln City Locality Team. If you are passionate about making a difference to the lives of people using our services and their families, we have the perfect role for you. Join our team as a mental healthcare support worker and alongside registered practitioners, you will be helping people struggling with their mental health.For an informal discussion please contact Godwin Mboko, Team Manager via email @ Godwin.Mboko1@nhs.netMain duties of the jobThe post holder will be responsible for:Implementation of care plans and care packages to service users experiencing severe mental illness and / or mental health problems.Participate in the development, implementation and maintenance of high quality care through involvement in the assessment, planning, implementation and evaluation of patient care.Supporting the service user, their carers and the wider professional team.Actively promoting a caring attitude at all times, treating patients / service users with dignity and respect.The post holder will organise their own time and work on own initiative as necessary, prioritising service user care under the supervision of an appropriate professional. They will support the delivery of planned care to service users as required in the provision of direct/indirect care.About usLincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,900 staff, and serving a population of over 768,400, our people lie at the heart of everything we do.You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of ‘outstanding’ for well-led and ‘good’ overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We’re really proud of this!We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.Whether you’re taking the first exciting steps in your career, itching for a new challenge or searching for a better place to raise a family, Lincolnshire has arange of rewarding health and social care careers in a county that’s friendly, fascinating, affordable and brimming with everything you need to live a happy life.Visitbeinlincolnshire.comto find out more.Date posted04 October 2024Pay schemeAgenda for changeBandBand 3Salary£24,071 to £25,674 a year per annumContractPermanentWorking patternFull-time, Flexible workingReference number274-11161-ACJob locationsCarholme CourtLong Leys RoadLincolnLN1 1FSJob descriptionJob responsibilitiesLiaise with other members of the team and carry out assigned duties as a member of a multi- disciplinary mental health team.Working within policies, protocols and clinical procedures of the Trust. Ensure accurate record keeping in accordance with these policies and correct countersigning, where required.Promote equality for all patients, understand their health needs and carry out physical health checks when necessary.Demonstrate an awareness of service user and carer perspectives on the provision of treatment and continuing care.Consider the mental capacity and best interest of every service user in regards to every intervention.Participate regularly in clinical and/or managerial supervision sessions and performance reviews.Liaise with representatives from associated voluntary and statutory organisations and facilitate good communication processes.Attend in-service training and other study / refresher days to meet individual, statutory and service needs.Facilitate and participate in any necessary activities (for example recreational / physical activities, one to one and group interventions) in the provision of health and social care to service users.Demonstrate an understanding of the responsibilities in relation to patients property and valuables ensuring you respect cultural values.Always act in a manner that promotes and safeguards the interests and well-being of patients.Demonstrate a caring attitude and treat all patients with dignity and respect, ensuring that no patient is the subject of any form of abuse.To report any incident which does not comply with Trust policy regarding incident reporting.Work with service users to promote independence, maximising daily living skills.Work flexibly to meet the needs of service delivery.Participate in the escorting of patients as per the unit procedures (dependent on location)Maintain good order and cleanliness on the work area.Assist in maintaining general and specific observations under the supervision of registered nursing staff (where applicable)Roles based in the Community / Crisis teams may also work within the section 136 suite and the rapid response car. Job descriptionJob responsibilitiesLiaise with other members of the team and carry out assigned duties as a member of a multi- disciplinary mental health team.Working within policies, protocols and clinical procedures of the Trust. Ensure accurate record keeping in accordance with these policies and correct countersigning, where required.Promote equality for all patients, understand their health needs and carry out physical health checks when necessary.Demonstrate an awareness of service user and carer perspectives on the provision of treatment and continuing care.Consider the mental capacity and best interest of every service user in regards to every intervention.Participate regularly in clinical and/or managerial supervision sessions and performance reviews.Liaise with representatives from associated voluntary and statutory organisations and facilitate good communication processes.Attend in-service training and other study / refresher days to meet individual, statutory and service needs.Facilitate and participate in any necessary activities (for example recreational / physical activities, one to one and group interventions) in the provision of health and social care to service users.Demonstrate an understanding of the responsibilities in relation to patients property and valuables ensuring you respect cultural values.Always act in a manner that promotes and safeguards the interests and well-being of patients.Demonstrate a caring attitude and treat all patients with dignity and respect, ensuring that no patient is the subject of any form of abuse.To report any incident which does not comply with Trust policy regarding incident reporting.Work with service users to promote independence, maximising daily living skills.Work flexibly to meet the needs of service delivery.Participate in the escorting of patients as per the unit procedures (dependent on location)Maintain good order and cleanliness on the work area.Assist in maintaining general and specific observations under the supervision of registered nursing staff (where applicable)Roles based in the Community / Crisis teams may also work within the section 136 suite and the rapid response car.Person SpecificationQualificationsEssential

• Care Certificate or willingness to work towards resourced by LPFT.
• Level 3 in Care or equivalent
• Training in mental health awareness or other training relevant to this post.

Desirable

• Certificate in Community Mental Health
• European Computer Driving Licence qualification or equivalent to demonstrate ability to use basic IT packages / systems
• Food Hygiene certificate (required for posts based in inpatient areas only)

ExperienceEssential

• Previous relevant experience working with people with mental health problems at a nursing assistant grade or equivalent within a health and/ or social care setting.
• Knowledge of risk assessment principles.
• Experience in providing support for people in the community or inpatient with mental health needs.

Desirable

• Voluntary or working capacity with mental health service or equivalent

SkillsEssential

• A patient and empathic approach
• Effective communication with service users, other members of the team and outside agencies.
• Ability to take and maintain clear and accurate clinical note keeping
• Quick decision-making skills – a calm approach and have the ability to liaise and consult with other colleagues if required.
• De-escalation skills and the ability to work with agitated service users to effectively and appropriately calm them down.
• Planning and organisation skills
• Skills related to physical healthcare interventions such as urine analysis, phlebotomy, TPR and BP etc, recording findings and informing supervising professional of results.

Desirable

• Immediate life support
• Venepuncture

Special RequirementsEssential

• Ability to travel around the county without the use of public transport

Person SpecificationQualificationsEssential

• Care Certificate or willingness to work towards resourced by LPFT.
• Level 3 in Care or equivalent
• Training in mental health awareness or other training relevant to this post.

Desirable

• Certificate in Community Mental Health
• European Computer Driving Licence qualification or equivalent to demonstrate ability to use basic IT packages / systems
• Food Hygiene certificate (required for posts based in inpatient areas only)

ExperienceEssential

• Previous relevant experience working with people with mental health problems at a nursing assistant grade or equivalent within a health and/ or social care setting.
• Knowledge of risk assessment principles.
• Experience in providing support for people in the community or inpatient with mental health needs.

Desirable

• Voluntary or working capacity with mental health service or equivalent

SkillsEssential

• A patient and empathic approach
• Effective communication with service users, other members of the team and outside agencies.
• Ability to take and maintain clear and accurate clinical note keeping
• Quick decision-making skills – a calm approach and have the ability to liaise and consult with other colleagues if required.
• De-escalation skills and the ability to work with agitated service users to effectively and appropriately calm them down.
• Planning and organisation skills
• Skills related to physical healthcare interventions such as urine analysis, phlebotomy, TPR and BP etc, recording findings and informing supervising professional of results.

Desirable

• Immediate life support
• Venepuncture

Special RequirementsEssential

• Ability to travel around the county without the use of public transport

Expected salary

£24071 – 25674 per year

Location

Lincoln

Job date

Mon, 07 Oct 2024 23:43:50 GMT

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