Salthill Hotel
Job title:
Hotel Porter
Company
Salthill Hotel
Job description
The Salthill Hotel is looking for a Meetings and Events porter. The M&E porter helps ensure that meeting and function rooms are set to the highest standards following the hotels SOP’s. M&E porters also ensure that all front of house areas and toilets are always clean and tidy , that guests are greeted in a friendly and courteous manner, and that all luggage and personal belongings are handled with care and securely kept.Main responsibilities:
- To arrive for work on time and dressed in full clean uniform.
- Check function list for day’s business, checking set up’s with Duty Manager.
- Clean and set up meeting rooms, replenishing and servicing when required, to company standard, operating heating systems as required.
- Follow cleaning guidelines for Front House areas and toilets, to be checked and signed on regular ongoing basis.
- Replace all blown bulbs around house outside of maintenance working hours and report all faults immediately.
- Answer pager at all times.
- Assist all guests with luggage and personal belongings, greeting in friendly manner.
- Porters cupboard to be clean and tidy at all times – cleaning equipment and supplies to be maintained safely and securely.
- Close and open curtains as required, ensure all furniture is in correct position, have extra chairs on busy nights.
- Attend training sessions, meetings as required.
- Ensure that all company standards of performance are consistently adhered to.
- Ensure Health and Safety procedures are followed at all times.
- Assists reception, housekeeping, and restaurant staff as required.
- To ensure that all corridors, fire exits, staircases and cupboards are kept clear of obstruction.
- Ensure full knowledge with all hotel facilities, including opening and closing times and promote these facilities at every opportunity.
Skills and knowledge
- Customer service skills.
- Ability to work well on your own and with other team members.
- Verbal communication skills to interact well with other employees, guests and service providers.
- Ability to work well under pressure.
- Ideally 6 months to 1 year experience in a similar position.
The CompanyThe 4-star Salthill hotel is located on the Salthill Promenade with gorgeous views of the Galway Bay. The Salthill hotel is a popular venue for weddings and events and the perfect hotel for a long weekend exploring Galway City and the beautiful Salthill. The hotel has 2 restaurants and a popular bar, with a newly added café space perfect for a hot drink and a quick bite to eat. The Salthill hotel is one of 3 Byrne Hotel Group hotels located in Galway.The Byrne Hotel Group is a unique collection of family owned hotels and guests houses in Galway, Dublin and the UK offering Irish Hospitality at its best. When you join the Byrne hotel group you join a dedicated team who have a strong focus on providing an exceptional guest experience. We are committed to providing training and support for our employees while fostering a culture of professional excellence. The Byrne Hotel Group offer our employees the opportunity to develop their talent and grow their career through opportunities across the group. We pride ourselves on building strong teams and a supportive working environment for our employees.
Expected salary
Location
Salthill, Co Galway
Job date
Sat, 24 Aug 2024 22:04:50 GMT
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