ICT Innovation Support

CTG overview:
CTG staff and support humanitarian projects in fragile and conflict-affected countries around the world, providing a rapid and cost-effective service for development and humanitarian missions. With past performance in 17 countries – from the Middle East, Africa, Europe, and Asia, we have placed more than 20,000 staff all over the world since operations began in 2006.
CTG recruits, deploys and manages the right people with the right skills to implement humanitarian and development projects, from cleaners to obstetricians, and mechanics to infection specialists, we’re skilled in emergency response to crises such as the Ebola outbreak in West Africa. Key to successful project delivery is the ability to mobilise at speed; CTG can source and deploy anyone, anywhere, in less than 2 weeks and have done so in 48 hours on a number of occasions.
Through our efficient and agile HR, logistical and operational services, CTG saves multilateral organisations time and money. We handle all our clients’ HR related issues, so they are free to focus on their core services.
Visit www.ctg.org to find out more

Overview of position:
The Innovation Support Expert will provide & support innovative technological initiatives across the mission.

The functions of the ICT Innovative Support may include any of the following roles:
Provides specialized & innovative advice on complex systems analysis &d design, identifies the need for new systems (or modifications to existing systems) & responds to requests from users, contributes to the development of plans for feasibility assessment, requirements specification, design, development & implementation, including project plan, schedules, time & cost estimates, metrics & performance measures.
Plans & implements information management initiatives of significant importance to the mission, which typically impact large or multiple user groups, including document, data, web content & records management services & tools, training programs for information management, business intelligence dashboards, cross cutting monitoring tools & staff intranet / web portals.
Provide innovative & strategic & operational leadership to conference facility technology, covering but not limited to conference management & simultaneous interpretation systems, audio visual distribution & control, broadcasting & recording systems, web streaming, video conferencing & conference operations.
Consolidate, fine tune & integrate traffic statistics of the mission’s internal network by using in house monitoring systems to better assess remote sites capacity requirements, utilization & metrics to aide decision making on network requirements & polices.
Installation, testing, commissioning & supporting of CCTV systems in the mission.
Conduct all necessary tests, services & inspections to assure the system functions & operates as one integrated IP surveillance system.
May be tasked to carry out other duties & functions from time to time that are broadly consistent with those specified in this document.

Project reporting:
This role reports to the line manager.

Key competencies:
High school diploma or equivalent is required with at least six years of working experience in experience in an information technology environment.
Fluency in English (both oral & written) is required & knowledge of French is desirable.

Team management:
This role has no team management responsibility.

Further information:
Qualified female candidates are encouraged to apply for this role.