ICT Systems Integration Support

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CTG overview

CTG staff and support humanitarian projects in fragile and conflict-affected countries around the world, providing a rapid and cost-effective service for development and humanitarian missions. With past performance in 17 countries – from the Middle East, Africa, Europe, and Asia, we have placed more than 20,000 staff all over the world since operations began in 2006.

CTG recruits, deploys and manages the right people with the right skills to implement humanitarian and development projects, from cleaners to obstetricians, and mechanics to infection specialists, we’re skilled in emergency response to crises such as the Ebola outbreak in West Africa. Key to successful project delivery is the ability to mobilise at speed; CTG can source and deploy anyone, anywhere, in less than 2 weeks and have done so in 48 hours on a number of occasions.

Through our efficient and agile HR, logistical and operational services, CTG saves multilateral organisations time and money. We handle all our clients’ HR related issues, so they are free to focus on their core services.

Visit www.ctg.org to find out more

Overview of position

CTG is looking for a candidate whose experience matches the below TOR.

Role objectives

Work with FTS asset management unit in evaluating & deploying ICT equipment to mission personnel.
Repairs & remediates ICT owned equipment & facility also including mission owned technology oriented devices.
Provides support to FTS service desk regarding assessing & rectifying hardware issues for all ICT service & devices.
Primary focal point for maintenance & construction of all FTS IT equipment room (server room) & communication shelters.
Primary liaison to engineering regarding power utility & UPS issues.
Install & configure ICT equipment released by asset management unit, Installation & Imaging of software (Initial deployment & reimaging).
Evaluates & recommends ICT equipment & technology procurement as deemed necessary.
Works with R & I as needed for evaluating procured IT & communications equipment.
Plane & implement preventive maintenance schedule.
Creation of ghost image according to UN standard.
Operates special equipment as required by FTS management.

Project reporting

This role will report to the line manager

Key competencies

Intermediate knowledge of ICT & electrical equipment, desktop, laptop, UPS & communication devices.
Can remediate & repair ICT equipment & as needed on other mission owned technology device.
Sound knowledge of electrical power concept & has firm understanding of all things related to technology.
Adequate inventory skills & organization.

Team management