NCS
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Are you looking for value adding and impactful work?
Do you want to make a difference with your expertise?
With us, you’ll be able to make it happen.
NCS is a leading technology services firm, operating across Asia Pacific in over 20 cities, providing services and solutions in consulting, digital services, technology, and more.
We believe in utilizing the power of technology to make extraordinary things happen and to create lasting impact and value for our people, communities, and partners. Our diverse 12,000-strong workforce has delivered a wealth of large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.
What we do
We drive our passion for harnessing technology.
We bring people and technology together.
We advance communities and transform industries.
The role focuses on executing pre-defined implementation scripts, supporting L3 engineers on-site at the data center when required, and working collaboratively to resolve network-related alarms and tickets.
- Comply to ITSM/ITIL methodologies in daily operation e.g. Change, Incident & problem management.
- Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & service level availability.
- Support service continuity measures i.e., backup/restore procedures & disaster recovery plan.
- Configures, tests, and maintains LAN/WAN equipment and related services.
- Create and maintain comprehensive documentation for network.
- Attain key certifications for partnership with key vendors.
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