IT Business Analyst

Job title:

IT Business Analyst

Company

Birketts

Job description

Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals based in Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: property, corporate services, litigation and private client advisory.We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face.Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 5th best law firm to work at in 2024.With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 40% of our partnership.
The departmentThe role is a key member of the Product Delivery Team who are responsible for providing technical project management, business analysis and ensuring that all IT projects are designed, run, managed to time and budget.The wider IT Team is responsible for all aspects of IT across the business, covering User Support, Infrastructure, Network, Security, Product Delivery, Data System and Development Teams.The role needs to be based regional and can be based in any of 4 offices to include either Cambridge, Chelmsford, Ipswich or Norwich. Please only apply if you can work in one of these offices. The role cannot be remote.
Purpose of jobUnderstanding Business Objectives: Seek, develop, and help implement strategic initiatives for improved efficiency and productivity. This is achieved through working with stakeholders to understand Birketts goals and objectives. To analyse the business environment, industry trends, and internal processes to identify opportunities for improvement and growth.Requirements Gathering and Analysis: Drive awareness of requirements across business units and identify substandard systems processes through evaluation of data. Provide effective documented evidence of requirements and present effective solutions to the problem while analysing the ‘why’ of a stakeholder’s request.Process review and improvement: Serve as thought leader for technical business processes, developing systems prototypes that promote increased efficiency and productivity on multiple levels. Utilize skills such as process mapping and analysis to help streamline our processes and remove inefficiencies.Communication & Collaboration: Works with the Product Delivery Team lead and Projects and Development team to build a robust Business Analysis process that works in tandem with both the firms Project Board processes and internal IT project processes.Data Analysis and Decision Support: Utilizing data analysis to provide insights that support decision-making processes during scoping of projects. Making use of data to identify trends, patterns, and opportunities, helping the project board and stakeholders make informed choices. This assists us in strategic planning, risk assessment, and ensuring that decisions align with our goals and strategies.End to End Delivery: Works directly within the product delivery team to ensure a robust Agile project management / delivery methodology is followed across IT projects.
AccountabilitiesResponsible for:Working directly with various firm members across a wide range of business areas on the analysis and design of projects including initial documentation, periodic review during implementation and technical governance throughout the project’s lifecycle.Work with the Test Lead to perform, evaluate, and communicate thorough quality assurance at every stage during project implementation.Determine and develop user requirements for systems and projects, to ensure maximum usability.Partner with stakeholders across business units to develop analyses and documentation in a collaborative way, communicating effectively and efficiently with operational, managerial, and executive teams as needed.Evaluate, analyze, and communicate requirements on a continuing basis, and maintain processes, including the delivery of monthly status reports to all appropriate parties.Author and update internal and external documentation, and formally initiate and deliver requirements and documentation as per our Project Board processes.
The candidate

• Bachelor’s degree (or equivalent) in Computer Science or a Business Analyst at Lv4 qualification with ideally 2+ years of experience.
• High proficiency in technical writing such as UML, Process Modelling, Wireframing and prototyping.
• Proven ability to manage projects and user testing.
• Experience with data visualization and analytics.
• Strong working knowledge of relevant Microsoft applications, including Visio or similar.
• Strong team player with excellent communication skills.

Equal opportunitiesWe are committed to recruiting individuals on merits of suitability for each role, on the basis of qualifications and experience. All applications are treated fairly and equally regardless of sexual orientation, race, disability, religious beliefs and any other protected characteristic, ensuring that there are equal opportunities at all stages of the recruitment process.BenefitsOne of the best things about joining Birketts is our rewards package. At Birketts we are appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. A competitive salary and benefits package is given but you can also expect a great team and supportive colleagues, a strong focus on diversity, inclusion and equal opportunities, a programme of wellbeing and mental health support and structured career development and study support.

• 25 days holiday (FTE) plus Bank Holidays rising with service
• Long Service holiday award – 1 extra week every 10 years continuous service
• Private Healthcare – BUPA (offered after probation is passed)
• Scottish Widows Pension Scheme (5% employer / 5% Employee)
• Staff Profit Share / Salary sacrifice (Pensions, Staff Profit Share)
• Life Assurance – 4 x salary / Permanent Health Insurance
• Paid ESG (Environmental, Social and Governance) day
• Enhanced Maternity/Paternity Leave
• Season Ticket Loan
• Gym Flex membership
• Electric car scheme
• Dress for your Day Policy
• Agile Working Policy

Expected salary

Location

East Anglia

Job date

Sat, 24 Aug 2024 06:14:16 GMT

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