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IT Network Manager
Ensures all ITS infrastructure, including networks, data center operations, applications and support systems, network administration and network design, and implementation services receive a high level of quality ITS services and support. Manages the network and data center operations and support teams. Manages network security systems i.e., firewalls, and other network optimization tools. Develops and implements policies and procedures to ensure all network and data center operations run effectively. Plans and supervises the network technicians and network administrators’ technical program to ensure their ITS skills are kept current. Provides support to the Customer Support Center help desk operations. Develops and maintains a network design delivery mode. Develops and implements an effective disaster recovery plan and routinely tests the plan for meeting current need. Performs other duties as required.
A High School Diploma or GED is required. A Bachelor’s Degree in Computers, Engineering, Management Information Systems, or related field from an accredited four year college or university is required. Eight years of full time paid experience designing and implementing complex networks and running large data center operations, working with a wide range of hardware platforms, operations, network environments, in centralized and distributed IT environemnt, is required. Included within the eight years, four years experience working with complex network environments over a LAN/WAN environment in multiple locations is required. (Substitutions: A certification in data processing or a related certification may be used to substitute up to two years of work experience. Two years of relevant experience may substitute for each year of college education lacking.) A working knowledge of rapid application development methodologies is a plus. Knowledge of PeopleSoft Financial Management systems is desirable. Individual must be able to lift and carry a minimum of thirty (30) pounds. A valid state of Ohio Driver’s License is required.
The IT Network Manager should experience managing complex networks and expertise in technologies such as Cisco Routers, Cisco Nexus Switches, Cisco ISE, Palo Alto firewalls, Meraki Wireless Solutions and NetFlow Traffic Monitoring. The IT Network Manager should have hands-on experience and an understanding of network fundamentals of DNS, DHCP, TCP/IP, VPNs, and Firewalls. Strong analytical and troubleshooting skills.
Additional Duties and Tasks:
Preferred Qualifications:
The City’s guiding principles are as follows: Placing Clevelanders at the Center, Empowering Employees to Do Purposeful Work, Defining Clear and Pragmatic Objectives, Leading with Trust and Transparency, Striving for Equity in All We Do, and Embracing Change. All City employees are responsible for embracing and carrying out these principles in all that they do.
The City of Cleveland makes available a variety of benefit options depending upon your employment status and any applicable union membership. In general, benefit options include comprehensive medical, dental, vision, prescription medical and life insurance. Specific information regarding benefit eligibility will be discussed and reviewed at the time of hire.
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