IT Network & Telecom specialist

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A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don’t meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

To support our extraordinary teams, which build great products and contribute to our growth, we’re looking to add an IT Network & Telecom specialist located in Guadalajara, North Campus.

Reporting to the GDL IT Ops Director, the IT Network & Telecom specialist role is responsible for maintaining, managing, and implementing network and voice-related infrastructure needed to meet the production and day-to-day operational needs. The position requires the ability to manage multiple network solutions, using different infrastructure, simultaneously. A key aspect of this role is the ability to know the infrastructure well enough to anticipate the company’s needs and manage tasks to make them a success.

What a typical day looks like:

• Ensure effectiveness of Corporate WAN, LAN, DNS, F5, Cisco Firewalls, and Cisco voice services and coordinate with the proper management based on globally defined standards.
• L3 Support and implement short- and long-term strategic plans to make certain network/telecom capacity meets existing and future requirements.
• Monitor and identify capacity and performance plan for telecom traffic to ensure continued, uninterrupted operation of data and telecom systems Implement and maintain policies, procedures, and associated training plans for network/telecom resource administration and appropriate use.
• Responsible for the maintenance, troubleshooting, access, and backup for enterprise-wide network and voice infrastructure.
• Participate in project-related task during any M&A activities, divestitures, and new deployments of sites.
• Ensure optimal operations of infrastructure and its associated software, including PBXs, call management systems, voice mail, interactive voice response, and video conferencing systems.
• Establish and maintain regular written and in-person communications with the organization’s executives, decision-makers, stakeholders, department heads, and end users regarding pertinent network activities.
• Support the process for analysis, diagnosis, and resolution of data and telecommunications problems for end users; oversee and implement corrective solutions.

The experience we’re looking to add to our team:

• BA/BS/MBA or equivalent work experience.
• Fluent in English.
• Experience in a similar position.
• WAN, LAN, DNS, F5, Cisco Firewalls and Cisco voice services knowledge.
• Demonstrated ability to apply IT in solving business problems.
• Knowledge of business theory, business processes, management, budgeting, and business office operations.
• Availability to travel 30% (Mx, USA, etc.)

What you’ll receive for the great work you provide:

• Competitive Salary
• Life & Medical insurance
• Christmas Bonus
• Food Coupons
• Saving Fund.
• Life Insurance

KJ12

Job Category

IT

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We’re happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we’ll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).

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