Syntax Consultancy
Job title:
IT Service Desk Engineer
Company
Syntax Consultancy
Job description
We are seeking a permanent IT Service Desk Engineer based in Derby. This role will involve providing technical support to clients across the Midlands. A Full UK Driving Licence and access to your own vehicle are preferred. immediate start, ideally November/ December 2024.A chance to join an established IT Managed Services business with a proven track record spanning 20+ years.Key skills, experience + tasks:
- Providing day-to-day IT support to 1st/2nd line level for a diverse range of external customers.
- Ensuring all actions are logged and managed via the IT helpdesk + visiting customer sites to complete IT service requests.
- System monitoring, error logging, fault-tracking + IT incident management to ensure maximum service availability.
- IT asset tracking, service provisioning + managing IT accounts for new starters/leavers.
- Technical Environment: Windows Server, Active Directory (AD), DNS/DHCP, Group Policies, Office 365, basic Networking.
- Soft skills: problem solving, attention to detail, logical, proactive, prioritisation + strong customer service skills.
- Benefits: £22-28k Salary (DOE) + pension + healthcare + 28 days holiday (including BHs) + support to gain IT accreditations + more.
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Expected salary
£22000 – 28000 per year
Location
Derby
Job date
Fri, 15 Nov 2024 06:39:34 GMT
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