About Millennium Challenge Account (MCA) Timor-Leste
MCA Timor-Leste, collaborating with the Government of Timor-Leste and the Millennium Challenge Corporation (MCC) of the Government of the United States of America, is responsible for implementing the $420 million Timor-Leste Compact, together with an additional contribution of $64 million from the Government of Timor-Leste—representing a total $484 million investment in Timor-Leste. The Compact aims to address human capital development as a binding constraint to economic growth in Timor-Leste through two projects: the Water, Sanitation, and Drainage (WSD) Project and the Teaching and Leading the Next generation of Timorese (TALENT) Project.
On behalf of the Government of Timor-Leste, the MCA-TL is seeking qualified candidates to join a dynamic team of development professionals based in Dili, Timor Leste.
Position Overview
The IT Specialist will provide technical support for a range of IT technologies to include desktop operating systems, desktop applications, and system communication and security technologies.
More specifically, the IT Specialist will:
• Provide a wide range of system administration support for enterprise IT systems, including firewalls, switches, routers, Windows servers, Virtual Server technology, shared storage solutions, telephony, and other desktop and server software solutions.
• Implement and support business applications across the MCA T-L network.
• Implement and support backup and recovery systems.
• Plan, coordinate, test, install, build, configure, and deploy Windows servers in both the physical and virtual environment.
• Monitor the network and systems to collect baseline metrics and identify and resolve problems with the efficient operation of systems and networks.
• Provide system documentation and change management planning and support: Create migration, deployment, implementation and test plans, installation/configuration guides, technical specifications, and technical diagrams as needed.
• Communicate regularly to MCA POCs regarding IT project activities and status.
• Keep Data Center infrastructure and IT equipment in good operating condition consistent with OEM requirements and perform corrective, adaptive, and preventative maintenance tasks as needed and/or scheduled.
• Apply security and functional patches and upgrades to software and hardware.
• Proactively manage windows updates on all server and workstation systems ensuring systems are kept up to date with the latest security and critical patches.
• Remain familiar with vendor support site navigation to quickly and efficiently work with support as needed for hardware or software needs.
• Technical areas of responsibility include data center environmental (power, cooling, etc.), firewalls, servers, storage, backup & recovery, anti-virus, and network infrastructure.
Requirements (Education, Experience, Competencies)
• Bachelor or higher degree in Computer Science, Information Technology. Additional training and experience may be substituted in lieu of a degree.
• Minimum five (5) years of recent Network Management tools integration and design experience. Additional training and experience may be substituted in lieu of a degree.
• Experience building and managing servers, configuring firewalls and network infrastructure, backing up and recovering data and databases.
• Experience with data center / server room management.
• Experience administering Windows domains: Must be proficient administering Windows Updates, Windows file shares, Windows DNS, Windows DHCP services.
• Experience managing a Microsoft 365 online environment.
• Experience administering antivirus systems at the server and for user level.
• Experience monitoring network and systems.
• Understanding of network traffic from a protocol/packet perspective.
• Strong ability to multi-task and work independently.
• Experience leading system integration projects as the technical lead.
• Experience working with staff to capture/document requirements.
• Experience working directly with vendors for support and maintenance.
• Strong writing skills.
• Demonstrated ability to communicate effectively in English.
• Verbal and written Tetun/Portugues a distinct advantage
How to apply
How to apply
Applications must be submitted in English by email to [email protected]. Applications documents must include:
- A CV of no more than 3 pages describing the candidate’s qualifications and experience related to the PDs.
- Electronic copy of the relevant Academic Certificate(s); and
- A list of 3 professional references (including at least 1 former supervisor), including name, title, relationship with the candidate, telephone number, and e-mail address.
Detailed information on the vacancies, position descriptions (PDs), and requirements (education, experience, competencies) can be viewed from www.mca.tl/en/jobs. To ensure equal opportunity and neutrality, application documents should not include details related to age, marital status, political, religious affiliation and family information.
Only short-listed candidates will be contacted for further recruitment phase. Short-listed candidates will be expected to submit samples of relevant past work assignments and demonstrate required language proficiency when applicable. All selected candidates will undergo rigorous reference and security checks, results of which will form the basis for the final hiring decisions.
This employment opportunity is open to all eligible candidates regardless of their nationalities, race, ethnicity, gender and religion. Timorese Nationals and female candidates are strongly encouraged to apply. All positions will be based in Dili, Timor-Leste. A competitive compensation package will be provided.