IT Support Engineer
Cencora
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!What you will be doing#INDWC#Ll-HybridIT Support Engineer (2nd Line)We’re looking for an IT Support Technician (2nd line) to join our Global IT team. You’ll provide local IT Support for UK and remote support globally.Place of work: You’ll either be based in one of the locations below:Feltham – TW13 7HF ORLondon – WC2B 4PJTHE ROLE:You’ll be primarily responsible for operational support of endpoint devices used within the organization. Role also provisions new equipment, conducts asset management tasks, and onboards new hires locally.In order to provide optimum services and solutions, you’ll partner with end user device engineers to understand user needs, resolve problems, and implement/support approved technical solutions.You’ll provide initial setups and support of endpoint devices. Troubleshoot IT-related problems and provide input/recommendations to endpoint hardware and software technologies. Endpoint Support staff members support all policies, procedures, and standards for delivery and implementation. They may also perform a wide host of general management and administrative responsibilities.Individuals in this role require troubleshooting and customer service skills. They are organized, thorough, and have great attention to detail.This role also requires the ability to multi-task and handle frequent interruptions.This associate will provide basic maintenance and support for endpoint devices. They will work on one or more projects/work initiatives/tasks concurrently as a team member, and work under general guidance from senior members.PRIMARY DUTIES AND RESPONSIBILITIES:
What your background should look likeEXPERIENCE AND EDUCATIONAL REQUIREMENTS:
MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:
WHAT WE OFFER:
What Cencora offersAll team members globally are provided with basic life insurance, personal accident insurance, business travel accident insurance, and EAP resources at no cost. Additional country-specific benefits such as healthcare, sick leave, death and disability, retirement, as well as perks and allowances may be provided. Details of programs vary by location.ScheduleFull timeAffiliated Companies Affiliated Companies: Centaur ServicesEqual Employment OpportunityCencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
London
Thu, 25 Apr 2024 01:54:07 GMT
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