Jr Customer Service Executive – Network Operations & Support (Network Operations & Support)

Broad outline of the Role

• Operational role that works under direct supervision, responsible for day-to-day network operations support

Purpose – Broad objective of the role

Size and Scope of Role – No. of direct reports

Size and Scope of Role – Total team size

Minimum qualification & experience

• Graduate with 0-2 Years experience

Other knowledge/skills

• NIL

Key Responsibilities

• Maintaining, administering network tools and equipment
• Assisting with and implementing installations as required
• Maintain daily site activities and routines.
• Ensure SLA are achieved and work proactively to maintain the same.

Technical Competencies

Knowledge / Skills

Communication Skills

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