Knowledge Expert – Tech, Media and Telecom

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

Practice Area

The Technology, Media & Telecommunications (TMT) practice works with companies across the digital device, software, IT services, TV, publishing, information services, entertainment and telecom sectors to make sense of the unrelenting velocity of technological and consumer change they face. We partner with clients to transform their industries, define winning business models, shape their value proposition and go-to-market approach, enhance their operational competitiveness, and create sustained advantage.

What You’ll Do

As a Knowledge Expert (KE), Team Manager within BCG’s Technology, Media, and Telecommunications Practice Area, focusing on Technology, you will deliver against the client and commercial priorities for the Sector/Topic business. You will grow and deploy a team of Sector/Topic experts to support case work, content development and business build initiatives. You will drive the IP/content agenda, with support from the team, and lead execution of IP projects. You will be responsible for team’s performance across all KPIs (case billability, quality, content creation, etc.).

Additionally, as a KE, Team Manager, you will engage with case teams & clients based on your individual expertise and demonstrate differentiated impact and value-add to BCG clients and case teams.

Specifically, this candidate will be asked to lead a joint squad of 5 direct/indirect reports to work on cases and IP for Global Business Services topics and/or IT Services clients locally in India. With major shifts happening in IT services business across delivery needs, technology, and customer needs, there is a need for fast-track transformation. We work across the full spectrum of players on growth acceleration, design automation for digital and vertical offerings, organization design, M&A support, and end-to-end margin improvement. The candidate is expected to understand these topics to support the case teams.

What You’ll Bring

• 5+ years consulting experience in relevant IT Services / Global Business Services required; candidates with consulting experience preferred
• In lieu of consulting experience, 7+ years minimum industry experience required; 10-12+ years of industry experience strongly preferred.
• Bachelor’s Degree required (advanced degree preferred)
• Specialization in topics including (not limited to) growth acceleration, design automation for digital and vertical offerings, organization design, M&A support, and end-to-end margin improvement, for IT services / GBS players.
• Fluency in English
• Outstanding interpersonal and communication skills to interact with and manage internal and external stakeholder while working in a global collaborative team environment.

YOU’RE GOOD AT

• Leading development and commercialization of knowledge and assets e.g. tools, sector/topic materials, in IT Services and Global Business Services topics
• Engaging and communicating with senior stakeholders, demonstrating expert presence and credibility; supporting client pitches and Seat At The Table (SAAT) events along with stakeholders
• Leading projects in a highly effective manner, mobilizing team to deliver on business priorities and commercial impact.
• Acting as a highly effective coach and mentor, guiding team members to achieve goals efficiently and effectively.
• Working in an ever changing and complex environment, and comfortable with ambiguity and navigating a fast-paced environment.

Who You’ll Work With

As a Knowledge Expert, Team Manager, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of knowledge positions that allow us to pursue exciting, innovative knowledge careers.

Additional info

The Knowledge Team (KT) is a group of functional and/or industry experts leveraging deep domain knowledge to enable insight for case teams and clients. KT members are affiliated to BCG Practice Areas, plugged into the strategic agenda, and building & deploying IP data tools/assets to deliver insight.

BCG’s Knowledge Team members are staffed on cases and help co-create insights with case teams and clients through expert perspectives on industry trends, delivery of proprietary data or tools in a particular function and complex research and analysis of market information. KT members also support the PA’s business development and proposals and help to organize and codify the knowledge that enables BCG to deliver superior business value for its clients.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

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