Lead Tour Guide-Farm Tour Support (Days)

Pay: $17/HR

Workdays: Monday-Friday along with some Special Event Weekends

Schedule: 9:00 AM-4:00 PM

This position is responsible for providing support related to the Farm Tour and Shamrock Farms. This position may be giving tours, running the cash register(s), checking in tours, supporting the ice cream parlor, etc. They will be required to learn information as it relates to the Farm and Shamrock Farms to give visitors a knowledgeable, safe and fun tour. This is a seasonal position as tours open October – May, so hours may vary (1-3 tours on scheduled workdays).

Essential Duties:

• Greet customers by serving milks and ice cream
• Stock and merchandize product
• Keep barn area clean and organized
• Ensure product is in a clean sellable state
• Provide guided tours for scheduled groups including schools and the general public.
• Provide excellent customer service throughout Farm Tour visitors experience in the Welcome Center and on tour including but not limited to: answering visitor questions, directing them through the Welcome Center and continually monitoring visitors to ensure all needs are met and rules are being followed, etc.
• Follow opening and closing procedures every day a tour is operating for both the Welcome Barn and tour route elements.
• Manage Welcome Center Barn operations and computer software including Tour Check-In, Merchandise Store, and Ice Cream Parlor duties
• Performing other duties as assigned to meet business needs.

Qualifications:

• High school diploma or GED preferred
• Fluency in English; speak, read, and write.
• Must be Proficient in computer applications including Internet/e-mail.
• Knowledge of Microsoft Office tools.
• High degree of professionalism and strong internal and external orientation.

Physical Demands:

• Occasionally working in high places
• Occasionally exposed to fumes or airborne particles and caustic chemicals
• Frequently lift and/or move 25 pounds
• Occasionally lift and/or move 50 pounds.

Corporate Summary

At Shamrock Foods Company, people come first – our associates, our customers, and the families we serve across the nation. A privately-held, family-owned and -operated Forbes 500 company, Shamrock is an innovator in the food industry and has been since being founded in Arizona in 1922. Our Mission: At Shamrock Foods Company, we live by our founding family’s motto to “treat associates like family and customers like friends.”

Why work for us?

Benefits are a major part of your overall compensation, and we believe offering them at an affordable cost is not only the right thing to do, but it helps keep you and your family healthy. That’s why Shamrock Foods pays for the majority of your health insurance, allowing you to take home more of your paycheck. And it doesn’t stop there – our associates also enjoy additional benefits such as 401(k) Savings Plan, Profit Sharing, Paid Time Off, as well as our incredible growth opportunities, continued education, wellness programs.

Equal Opportunity Employer

At Shamrock Foods Co all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity or any other basis protected by applicable law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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