Local IT

Job title:

Local IT

Company

Darwin Rhodes

Job description

Local IT
Location: London, UK (On site Support)
Duration of the Assignment: 5 yearsJob Purpose and primary objectives: To provide onsite touch support during business hours for hardware and software on User workstations, printer devices, Analog phones, IP Phones, Audio / Video DevicesKey responsibilities:

• Installing and configuring client computer systems Responding to client, IT support requests
• Contacting clients to find out the nature of the problem
• Meeting with clients to diagnose software, networking, or hardware issues
• Providing technical support on-site or via remote-access systems
• Offering solutions that meet the needs of the client
• Troubleshooting hardware and software issues
• Installing and maintaining hardware and computer peripherals
• Installing and upgrading operating systems and computer software
• Troubleshooting networking and connection issues
• IMAC of new network printers and related service drivers
• Issuing loaner PC and peripheral devices and maintaining stock
• Install and set-up of user desk phone devices and training if needed
• Support level 2/3 teams with touch services for devices not reachable remotely for in scope sites
• Install and de-install Audio Visual equipment and cabling in conference rooms
• Tape handling/offsite storage for in scope sites Site surveys in advance of major work
• Advising on software or hardware upgrades
• Providing basic training to users on computer operation and management

Key Skills/Knowledge:
LAN/WAN, SCCM, IP Phones, Windows, Desktop Support, Good communication, Organizational, analytical and troubleshooting skillsExperience Required:
6-8 years

Expected salary

Location

London

Job date

Wed, 28 Aug 2024 22:36:42 GMT

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