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Job Role / KRA’s
v Knowledge in collection process and systems
v To have 4-5 years’ experience in managing collection team of secured/unsecured.
v To have adequate knowledge in repossession and legal activities.
v To create a team of dedicated aggressive and ambitious team of Recovery Executives Collection Executive.
v To motivate the existing TEAM members to deliver to their potential.
v To Ensure Quality Service to Customers through his team
v To focus on Improving Portfolio Performance in the respective Location.
v To Manage NPA’s efficiently in respective location/s. Disbursement.
v To adhere to the BANKS processes and procedures.
v To Ensure development of direct and indirect team
v To ensure our Service Providers follow the Orginisations policy Parameters, when directly interacting with customers on our Behalf.
v To maintain good Professional relationship with all in the Branch.
To plan innovative strategies for reduction of NPA’s & Optimise Loss Recovery, so as to ensure Quality Portfolio
Job Requirements, Skills, Knowledge prerequisites
v Willing to Take challenges and responsibility
v Should have the ability to convince the customer for our terms and conditions
v Should be able to coordinate effectively with all functions.
v Should Ensure MOPP is followed efficiently.
Ensure All Audit, Moral and Ethical requirements are met by his team
Educational Qualifications
Graduate / Post Graduate with working Knowledge of LAW.
Experience Profile
4-6 years
Benchmark Companies
v CHOLA DBS – SUBH LOANS
v SHRIRAM FINANCE
v MAGMA –SUVIDHA
v INDIA BULLS
v SREI
v HDFC BANK (Group Set up)
v ICICI BANK(Group Set up)
v SFL
CITI
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