Job title:
Logistics Administrator (FTC until end of March 2025)
Company
Job description
HOW WILL YOU MAKE AN IMPACT?To manage efficiently and effectively the main Customer Service Operations activities related to the servicing of Richemont brand products by ensuring that repairs are received, collected, transferred from/to the right locations on a daily basis, that the flows in the IT system (SAP) are managed accordingly and that other operations in the service centre get support when needed (spare parts management, post room)Key responsabilitesManagement of repairs flows in the platform
- Manage repairs flows in our service centre or coming in/out our centre depending on their status
- Transfer the repairs to the right location and the right department (inc. other internal entities)
- Update the repairs status in the IT system accordingly
Post Room & Spare parts
- Open parcels, handle client products safely & process correctly as per procedures
- Record tracking details accurately to ensure security procedures are followed. Report any discrepancies
- Help Post Room with collections of deliveries & hand over to the next relevant departments
- Dispatch of products: create shipping labels and securely pack CS repairs ready for dispatch
- Manage the reception of the spare parts
- Match the spare parts with each repair
- Complete any other tasks as required & requested by Management
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
- Good team spirit
- Reliable, efficient & organized
- Very good time management skills
- Client focused mentality
- ‘Can-do’ positive approach
- Hard skills
- Strong computer skills, SAP experience a benefit, Excel, Outlook, MS office, Teams
- Customer service / Logistics & Administrative related experience, desired
WHAT MAKES OUR GROUP DIFFERENT?Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential.
- We value freedom, collegiality, loyalty, and solidarity.
- We foster empathy, curiosity, courage, humility, and integrity.
- We care for the world we live in.
YOUR JOURNEY WITH US:We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:1st Stage – After your application has been selected, our recruitment team will reach out to you within 2 weeks to conduct an introductory call2nd Stage – Interview with Customer Contact Supervisor and/or Customer Service Director3rd Stage – Interview with HR ManagerLEARN MORE ABOUT LIFE AT RICHEMONT BELOW:
Expected salary
Location
London
Job date
Wed, 09 Oct 2024 05:59:17 GMT
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