Next Generation
Job title:
Logistics Specialist
Company
Next Generation
Job description
As Logistics specialist, you will be the central figure in the Corporate Logistics Operations Center in Ireland. You will facilitate seamless logistics operations, acting as a critical link between various business sectors and ensuring an outstanding customer journey.Key Responsibilities:
- Efficiently manage and resolve logistics queries and concerns, sharing insights and solutions with the team to foster continuous improvement.
- Handle and resolve all queries related to the ‘Global Transportation Network delivery service’ via our internal ticketing system.
- Foster robust cross-functional communication with internal teams, building and maintaining strong working relationships with colleagues across Production Centers, Sales Centers, and Logistics.
- Establish and leverage strong relationships with external partners essential to our operations, including Customs and Trade Compliance officials, logistics partners, and IT service providers.
- Collaborate with team members to address and mitigate operational disruptions, such as IT outages or capacity challenges.
- Oversee and coordinate physical and IT flows (inbound, outbound, returns) using various Transport Management System (TMS) applications.
- Provide timely information on delivery dates (IOD) or proof of delivery (POD) as required.
- Prepare and coordinate necessary shipping documents, including commercial invoices, Air Waybills (AWB), customs declarations, and Safety Data Sheets.
- Undertake additional duties as directed by your manager, supporting the development and efficiency of the Global Logistics Operations Center.
Qualifications and Profile:
- Bachelor’s degree in Business Studies, preferably with a focus on logistics, or equivalent experience in a freight forwarding environment with a strong IT affinity.
- Experience in customer service is advantageous.
- Customer-focused with exceptional interpersonal skills for effective stakeholder communication.
- Proficiency in English (spoken and written); additional languages such as German, Chinese, Polish, Russian, or French are advantageous.
- Strong communication and conflict resolution skills.
- Demonstrated problem-solving abilities and meticulous attention to detail.
- Enthusiastic about creating and maintaining thorough documentation (e.g., Work Instructions, SOPs, SLAs).
- Familiarity with SAP (Module WM) or other Transport Management Systems is a plus.
- Thrive in a collaborative team environment and perform well under pressure.
- Preferred certifications in ADR, IMO, and IATA are an advantage.
The Next Step for you:Should this position be of interest to you please forward your CV to Nuira Esmau from Next Generation Recruitment or alternatively call on the main line on 019609773Next Generation are specialists in Supply Chain, Procurement, Engineering, Quality, Technical and Operation (permanent, contract and temporary) positions.Applications are in strict confidence.Next Generation will never share your data outside of our organisation without your prior written consent.Please read our Data Protection Policy on our website.
Expected salary
Location
Kildare
Job date
Sat, 22 Jun 2024 04:32:37 GMT
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