Manager- Senior Network Operations & Engineering

With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. 

Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. 

Welcome to the relentless pursuit of better.

Inviting applications for the role of Manager- Senior Network Operations & Engineering

In this role you will be responsible for designing the network for large-scale infra and delivering the project end to end.

Responsibilities

• The candidate should be holding hardcore 24X7 Ops experience
• Candidate must have worked/handled the IT projects and delivered end to end
• Candidate should have experience of handling the team
• Global customer interaction is one of the key expectation from candidate
• The candidate should hold very rich experience in corporate LAN & WAN infra
• Candidate must have worked on the latest technologies (Cloud, ACI, SDN and SDWAN)
• He/she need to lead function and drive the project/operations end to end
• Candidate should be very strong in written & oral communication
• Candidate should be holding good understanding of DevOps environment
• Playing accountable role along with team while handling the operations issues and delivering the assigned projects
• Working with internal / external resources to deliver the assigned task
• Candidate may get into Ops critical issues to isolate the root cause technically
• He/she may have to get into the issues technically, drive the issue closure along with OEM
• Work with different Vendors and service Provider for faster and accurate resolution/implementation.
• Identifying open risk in the production network and provide input for mitigation.
• Creation of technical documents and working with internal team to implement the same
• Finding the scope improvement by initiating the Lean/Six Sigma projects to add the efficiency in to system/process.

Scripting and Automation:

• Proficiency in scripting languages such as Python, Bash, or PowerShell is essential for network engineers. Scripting allows for automation of routine tasks, configuration changes, and monitoring processes.
• Experience with automation frameworks like Ansible, Puppet, or Chef facilitates the automation of network infrastructure provisioning and management tasks.

Cloud Networking:

• Understanding of cloud networking principles and experience with cloud service providers like AWS, Azure, or Google Cloud Platform.
• Ability to design, implement, and manage hybrid and multi-cloud network architectures.
• Continuous Integration/Continuous Deployment (CI/CD):
• Understanding of CI/CD pipelines and their application in network automation workflows.
• Experience with CI/CD tools like Jenkins, GitLab CI/CD, or Travis CI for automating the testing and deployment of network configuration changes and automation scripts.
• Version Control Systems:
• Proficiency in version control systems like Git for managing network configurations, scripts, and automation code.
• Experience with collaborative workflows, branching strategies, and code review processes using Git.

API Integration:

• Ability to work with RESTful APIs provided by network devices and management platforms. This includes interacting with APIs to extract network data, perform configuration changes, and automate network operations.
• Familiarity with API documentation and tools like Postman for testing and debugging API requests.

Qualifications we seek in you!

Minimum Qualifications

• Bachelor’s degree in computer science or equivalent subject
• Candidate with rich experience in Installation, configuration and troubleshooting knowledge on Proxy technology for Business environments.
• Experience in Installation, configuration and troubleshooting knowledge on Proxies.
• Should have good understanding with extensive hands-on experience on various Proxy Layer7 technologies for e.g Zscaler.
• Ability to provide Tier 3 support and manage complex and escalated tickets in production environment.
• Graduate in engineering/IT

Scripting and Automation

 Proficiency in scripting languages such as Python, Bash, or PowerShell is essential for network engineers. Scripting allows for automation of routine tasks, configuration changes, and monitoring processes.

 Experience with automation frameworks like Ansible, Puppet, or Chef facilitates the automation of network infrastructure provisioning and management tasks.

Cloud Networking

 Understanding of cloud networking principles and experience with cloud service providers like AWS, Azure, or Google Cloud Platform.

 Ability to design, implement, and manage hybrid and multi-cloud network architectures.

Preferred Qualifications/ Skills

• CCNP (Must)
• Dev ops (Ansible- Configuration Management)
• Dev ops (Coding – Python, JSON)
• Dev ops (CI/CD Pipeline)
• Candidate should be very strong in written & oral communication.

Continuous Integration/Continuous Deployment (CI/CD)

 Understanding of CI/CD pipelines and their application in network automation workflows.

 Experience with CI/CD tools like Jenkins, GitLab CI/CD, or Travis CI for automating the testing and deployment of network configuration changes and automation scripts.

Version Control Systems

 Proficiency in version control systems like Git for managing network configurations, scripts, and automation code.

 Experience with collaborative workflows, branching strategies, and code review processes using Git.

API Integration

 Ability to work with RESTful APIs provided by network devices and management platforms. This includes interacting with APIs to extract network data, perform configuration changes, and automate network operations.

Familiarity with API documentation and tools like Postman for testing and debugging API requests

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a ‘starter kit,’ paying to apply, or purchasing equipment or training.

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