Manager, Training Quality & Effectiveness – Telecom Construction

Discover a more connected Manager, Training Quality & Effectiveness – Telecom Construction career

At Dycom Industries, as a Manager, Training Quality & Effectiveness – Telecom Construction, you’ll play a key role in ensuring the effectiveness and real-world impact of our technical training programs. Using the Kirkpatrick Model, this position evaluates training outcomes, ensuring employees gain practical, job-ready skills in fiber splicing, aerial/underground construction, lineman safety, and network deployment.

Connecting you to great benefits

• Weekly Paychecks
• Paid Time Off, Parental Leave, and Holidays
• Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• 401(k) w/ Company Match
• Stock Purchase Plan
• Education Reimbursement
• Legal Insurance
• Discounts on gym memberships, pet insurance, and much more!

What you’ll do as a Manager, Training Quality & Effectiveness – Telecom Construction

• Assess Training Effectiveness: Implement the Kirkpatrick Model to evaluate training impact, from knowledge retention to real-world application in fiber optic installation, pole climbing, safety procedures, and network deployment
• Drive Continuous Improvement: Identify gaps in training materials, instructor delivery, and hands-on workshops, ensuring that training aligns with field expectations and telecom construction best practices
• Collaborate with Operations Teams: Work with construction managers, field supervisors, and safety teams to assess how training translates to on-the-job performance
• Monitor Training KPIs: Track key metrics such as onboarding effectiveness, skills competency, and employee retention, providing leadership with actionable insights
• Standardize Training Evaluations: Develop assessment tools, surveys, and field tests to measure trainee performance and instructor effectiveness
• Audit Training Materials: Regularly review curricula, videos, and hands-on training modules to ensure they are up-to-date with current telecom construction methods and safety regulations
• Recommend Enhancements: Work with training developers to improve learning pathways for splicing, underground/aerial work, equipment operations, and jobsite safety

What you’ll need 

• To be 18 years of age or older
• Authorization to work in the United States for this company
• Bachelor’s degree in Education, Training & Development, Telecommunications, or Construction Management. Equivalent experience considered
• 8-10 years in training evaluation, quality assurance, or workforce development within telecom construction, utilities, or infrastructure industries
• Experience implementing Kirkpatrick’s Four Levels of Evaluation or similar training assessment models
• Strong knowledge of telecom construction (fiber optics, splicing, aerial/underground installation, lineman work)
• Experience working with learning management systems (LMS) and training data analytics
• Ability to translate data into actionable improvements for training effectiveness
• Travel: Ability to travel 25-50% to training sites and subsidiary locations

Why work with us

Your career here is more than just a job — it’s your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.

Building stronger solutions together 

Diversity and inclusion are an essential part of our culture and success. Our company is an equal-opportunity employer — we are committed to providing a work environment where everyone can thrive, grow, and feel connected. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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