MCF Srvs Office Mgr

Job title:

MCF Srvs Office Mgr

Company

Southern Ohio Medical Center

Job description

GENERAL SUMMARYThe Medical Staff Services Office Manager reports to the Director of Medical Staff Services/Service Line Manager/Family Health Center Manager. Responsible for personnel management and oversight of clinic operations. Responsible for the enforcement of clinic policies and procedures. Responsible for managing the daily operations of the office.QUALIFICATIONSEducation:High School Diploma or successful completion of an equivalent High School Exam RequiredAssociate’s Degree or equivalent Physician Office and/or management experience requiredBachelor’s Degree preferredLicensure:BLS required within 90 days of hireExperience:Two years of management experience preferredTwo years of healthcare experience preferred.Interpersonal Skills:Excellent interpersonal skills, ability to communicate in a helpful, effective and informative manner in person and on the telephone.Essential Technical/Motor Skills:Operate computer, data input, and speak clearly.Essential Physical Requirements:Sedentary, some standing and reaching.Essential Mental Requirements:Calculations, analyzing, forecasting, teaching, attention to detail, problem solving.Essential Sensory Requirements:Ability to hear, see and verbalize.Exposure to Hazards:NoneOther:Not ApplicableJOB SPECIFIC DUTIES AND PERFORMANCE EXPECTATIONSThe following is a summary of the major job duties of this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Oversees daily operations of medical practice.
• Coordinates department orientation and training for new hires.
• Maintains adequate staffing levels in the physician offices by updating vacation and float calendars and filling in for vacant positions when coverage is not available.
• Ensures offices are appropriately stocked by ordering supplies, monitoring usage, and managing supply costs.
• Monitors employee hours in API to ensure proper use of PTO, overtime, etc.
• Manages physician office personnel through weekly rounding, continuous performance feedback, and annual reviews.
• Interacts with key hospital leaders and maintains thorough documentation to promote physician accountability including actively participating in the PREP process
• Creates, updates, and distributes physician on-call calendars.
• Performs monthly audits to ensure Joint Commission and safety compliance.
• Monitors performance on department dashboard and creates action plans when necessary.
• Performs as a liaison between the hospital departments and physician practices, most often in relation to maintenance requests, IS support, and employee requirements.
• Coordinates all aspects of new physician office start-ups, office location transfers, and practice closings.
• Serves as a mediator to promote conflict resolution among staff, physicians, and the management team.
• Assists in the coordination of care for the patient in collaboration with other members of the health care team to meet the health care needs of the patient.
• Pre-cleans, decontaminates and transports contaminated instruments according to policy
• Performs intermediate-level disinfection and/ or high level disinfection per the Instructions for Use (IFU) by the manufacture. This includes ensuring the scopes or probes used within the department are cleaned, disinfected, maintained and stored per the IFU’s.
• Ensures the patient and provider schedules are efficient and accurate.
• Works with HIM, billing and providers to audit charge capture and monitor provider and practice deficiencies.
• Holds provider accountable for timely record completion in collaboration with their manager
• Ensures IFU’s are up to date for all equipment in practice.

Expected salary

Location

Portsmouth, OH – Portsmouth

Job date

Thu, 15 Feb 2024 07:51:00 GMT

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