Medical Receptionist

Job title:

Medical Receptionist

Company

NHS

Job description

We are currently seeking a friendly, professional, and well organised Medical Receptionist to join our team on a full time basis.This is a front line role where you will be the first point of contact for our patients, providing exceptional service and supporting the smooth running of our practice.Main duties of the jobKey duties will include:

• Responding to patient queries and liaising with the wider primary care team as well as managing appointment requests, signposting patients to our range of services and maintaining patient records and confidentiality.
• Emailing, scanning and coding clinical correspondence.
• Processing prescriptions requests.
• Utilising other information systems to support efficient workflow processes.

About usWe are a dedicated, patient- focused GP Practice committed to delivering high-quality, compassionate healthcare to our local community. Our practice provides a wide range of services to support the health and wellbeing of our patients, and we take pride in offering accessible, efficient, and person- centered care.DetailsDate posted13 May 2025Pay schemeOtherSalaryDepending on experienceContractPermanentWorking patternFull-timeReference numberA3510-25-0002Job locations248 Earl’s Court RoadLondonSW5 9ADJob descriptionJob responsibilitiesKey Responsibilites include:Greeting and assisting patients at the reception deskManaging appointments, cancellations and patients enquiriesAnswering telephone calls and directing queries appropriatelyProcessing repeat prescription requestSupporting the administrative and clinical team with day-to-day tasksMaintaining confidentially and ensuring accurate record- keepingThis is a patient facing rle that requires excellent communication skills, attention to detail, and a calm, efficient approach to working in a fast paced environment. Job descriptionJob responsibilitiesKey Responsibilites include:Greeting and assisting patients at the reception deskManaging appointments, cancellations and patients enquiriesAnswering telephone calls and directing queries appropriatelyProcessing repeat prescription requestSupporting the administrative and clinical team with day-to-day tasksMaintaining confidentially and ensuring accurate record- keepingThis is a patient facing rle that requires excellent communication skills, attention to detail, and a calm, efficient approach to working in a fast paced environment.Person SpecificationQualificationsEssential

• Excellent communication and interpersonal skills
• Strong organisation skills and attention to detail
• Ability to work efficiently
• Ability to work both independently and as part of a team
• Professional, polite and approachable manner
• Reliable and punctual with a strong work ethic

Desirable

• Previous experience in a receptionist or administrative role, preferably in a healthcare setting
• Familiar with clinical system such as SystemOne
• Additional language skills

Person SpecificationQualificationsEssential

• Excellent communication and interpersonal skills
• Strong organisation skills and attention to detail
• Ability to work efficiently
• Ability to work both independently and as part of a team
• Professional, polite and approachable manner
• Reliable and punctual with a strong work ethic

Desirable

• Previous experience in a receptionist or administrative role, preferably in a healthcare setting
• Familiar with clinical system such as SystemOne
• Additional language skills

Expected salary

Location

South West London

Job date

Sat, 17 May 2025 00:43:02 GMT

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