Medical Receptionist/Administrator

Job title:

Medical Receptionist/Administrator

Company

NHS

Job description

We are looking for a Receptionist/Administrator to join our small friendly team at Ashchurch Medical Centre. Your role will vary from facing patients at front reception desk to working at back office handling patient correspondence and general administration of GP practice.Main duties of the jobReception Desk Duties – Telephone handling, patient queries, actioning tasks, booking appointments, liaising with patients etc..Admin Duties – Handling patient correspondences, scanning, coding and calling/booking patients for reviews, working closely with other team members to ensure safe and efficient handling of patient informationAbout usWe are a small friendly team that has been serving its local population from a very long time. The practice works closely with community and secondary care providers to ensure best care for patients.Date posted14 March 2025Pay schemeOtherSalaryDepending on experienceContractPermanentWorking patternFlexible workingReference numberA1438-25-0000Job locations134 Askew RoadLondonW12 9BPJob descriptionJob responsibilitiesShift Patterns – 8am – 1:30pm & 1:30 – 6:30pmSickness and absence cover at short noticeAs a receptionist you will be first point of contact for patients. you will be responsible to identify patient needs and action them accordinglyYou must have excellent communication skills with a positive, warm, friendly and sympathetic manner to handle patients both face to face and on telephoneAnswering telephone calls and handling patients’ needs and queriesHandling patient correspondence received from hospitals, community clinics and other providers efficiently and in timely mannerActioning tasks sent by clinicians and other team membersWorking in Team to achieve targetsOther duties as in Job descriptionJob descriptionJob responsibilitiesShift Patterns – 8am – 1:30pm & 1:30 – 6:30pmSickness and absence cover at short noticeAs a receptionist you will be first point of contact for patients. you will be responsible to identify patient needs and action them accordinglyYou must have excellent communication skills with a positive, warm, friendly and sympathetic manner to handle patients both face to face and on telephoneAnswering telephone calls and handling patients’ needs and queriesHandling patient correspondence received from hospitals, community clinics and other providers efficiently and in timely mannerActioning tasks sent by clinicians and other team membersWorking in Team to achieve targetsOther duties as in Job descriptionPerson SpecificationPrevious ExperienceEssential

• Excellent Communication Skills
• Strong IT Skills
• Competent in the use of Office and outlook
• SystmOne/EMIS knowledge
• Ability to work in Team
• Good interpersonal skills
• Flexible and Co-operative
• Ability to work under pressure

Desirable

• Knowledge of working in previous GP Practice

QualificationsEssential

• GCSE English and Maths OR Equivalent Education Level

Person SpecificationPrevious ExperienceEssential

• Excellent Communication Skills
• Strong IT Skills
• Competent in the use of Office and outlook
• SystmOne/EMIS knowledge
• Ability to work in Team
• Good interpersonal skills
• Flexible and Co-operative
• Ability to work under pressure

Desirable

• Knowledge of working in previous GP Practice

QualificationsEssential

• GCSE English and Maths OR Equivalent Education Level

Expected salary

Location

West London

Job date

Sun, 16 Mar 2025 05:43:27 GMT

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