Medical Secretary – Mental Health Inpatients

Job title:

Medical Secretary – Mental Health Inpatients

Company

NHS

Job description

Would you like to do a job that makes a difference every day, using your skills and experience, to support the teams that help with their mental health in Cornwall and the Isles of Scilly?Would you like to live in Cornwall or are you lucky enough to already live here? Cornwall is a county of outstanding natural beauty with its endless rugged coastlines, beautiful countryside, and unbeatable beaches. Attracting millions of visitors each year, this could be your chance to move here permanently and make a difference to the children and young people in our community.An opportunity has arisen for an enthusiastic, adaptable and well-motivated Inpatient Ward Medical Secretary to provide a competent and efficient secretarial service to the Consultant Psychiatrist and their medical team within Mental Health Inpatient Wards at Longreach House.Main duties of the jobThe successful candidate will be well organised and able to prioritise tasks. They will be proactive in solving problems and queries and you will see these through to completion. The post holder will need to be calm and patient, with an excellent telephone manner, communication, interpersonal and organisational skills to deal with sometimes complex and difficult issues over the phone.You will be supporting a multidisciplinary team and will be involved with answering calls to the service, arranging appointments, audio typing letters, scanning, and uploading documentation onto appropriate systems, photocopying, minute taking, ordering stationery, health rosters, and some general administrative work as required.This role will be challenging and varied, but ultimately a rewarding role that will provide an opportunity, for the right person, to become a key member of the team. A high degree of flexibility is required to meet the day-to-day challenges of the service whilst respecting the dignity, privacy, and confidentiality of each individual patient.The post holder should demonstrate a caring and sensitive approach to their work along with a good sense of humour.This role is a full-time position, working 37.5hrs per week Monday – Friday 9am-5pm.About usWe’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.We are a people organisation and people matter to us. As part of the team, you’ll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.We work in people’s homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.Approximately 568,000 people live her. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services.Date posted23 December 2024Pay schemeAgenda for changeBandBand 3Salary£24,071 to £25,674 a year Per AnnumContractPermanentWorking patternFull-time, Part-timeReference number201-24-704-BJob locationsLongreach HouseRedruthTR15 3ERJob descriptionJob responsibilitiesTo view a detailed job description and person specification including the main responsibilities of this role please see supporting documents. Job descriptionJob responsibilitiesTo view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.Person SpecificationEducation / Qualifications and Relevant ExperienceEssential

• NVQ 3 Business Administration or equivalent knowledge or experience
• RSA III Word-Processing or equivalent
• RSA II Audio-Typing or equivalent

Desirable

• Previous experience of working in an office environment

Skills and AptitudeEssential

• Ability to meet deadlines and work under pressure whilst remaining calm
• Ability to manage own workload and work independently

Knowledge and abilitiesEssential

• Minute taking

Person SpecificationEducation / Qualifications and Relevant ExperienceEssential

• NVQ 3 Business Administration or equivalent knowledge or experience
• RSA III Word-Processing or equivalent
• RSA II Audio-Typing or equivalent

Desirable

• Previous experience of working in an office environment

Skills and AptitudeEssential

• Ability to meet deadlines and work under pressure whilst remaining calm
• Ability to manage own workload and work independently

Knowledge and abilitiesEssential

• Minute taking

Expected salary

£24071 – 25674 per year

Location

Redruth, Cornwall

Job date

Wed, 25 Dec 2024 03:53:56 GMT

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