Network Analyst

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Institution Dakota State University

Working Title Network Analyst

Posting Number CSA02238P

Department DSU-Information Technology Services

Physical Location of Position (City) Madison

Posting Text 

DSU is seeking a detail-oriented and hands-on Network Analyst to join our team. In this role, you will be responsible for maintaining and enhancing network connectivity, ensuring the reliability and performance of network devices, and providing support for power systems critical to the network’s operation. You will collaborate closely with the Network Architect to implement and improve network infrastructure, assist in troubleshooting and configuring devices, and ensure comprehensive documentation is created and maintained for all network systems.

Key Responsibilities:

• Hands-On Network Device Installation: Physically install and configure network devices, such as switches, routers, and access points, following the Network Architect’s specifications.
• Basic Network Configuration: Learn and apply foundational configurations on network appliances, such as setting up IP addresses, configuring DHCP settings, and applying basic security protocols.
• Power System Placement and Configuration: Assist in placing and configuring power systems like uninterruptible power supplies (UPS) to support network devices and minimize downtime risks.
• Tracking Device Performance: Monitor and document the performance of network devices (e.g., latency, throughput), logging issues or trends to help identify areas for improvement.
• Documentation of Configurations and Procedures: Maintain detailed records of network and power system configurations, installation procedures, and any changes made for future reference.
• Cabling Organization and Labeling: Organize, label, and secure network cabling to reduce clutter and make it easier to locate and manage connections, especially in network closets and data centers.
• Troubleshooting and Support:
• Provide hands-on support for network troubleshooting, diagnosing issues with both devices and power systems, and assisting in the resolution of any connectivity problems that may arise.
• Collaborative Support with Network Architect: Work closely with the Network Architect on implementing design plans and resolving any connectivity or power issues as they arise.
• Recording Support Tickets and Resolutions: Maintain records of support tickets related to specific devices or systems, documenting issues, troubleshooting steps, and resolutions for future reference.

Qualifications:

• Education: Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent work experience).
• Experience: Experience with networking hardware, cabling, and power systems, including hands-on experience with routers, switches, UPS systems, and network troubleshooting.
• Must be authorized to work in the U.S. Sponsorship is not available for this position. 

Knowledge, Skills, and Abilities:

• Knowledge and familiarity with the OSI model, TCP/IP, Ethernet and key networking concepts.
• Knowledge of routing and switching protocols and general firewall principles and operation.
• Familiarity with 802.11 standards, wireless architecture and WLAN design.
• Experience with network monitoring tools and performance tracking.
• Knowledge of basic network security practices.
• Ability to create and maintain network documentation, including topologies and data flows.
• Strong problem-solving skills and attention to detail.
• Excellent organizational and communication skills.

Preferred Qualifications:

• Experience with network management software systems.
• Knowledge of power management systems and their integration with network devices.
• Familiarity with cabling standards and best practices.

Benefits:

• Flexible benefits package – health, dental, vision, life insurance, short-term disability, hospital indemnity insurance, flexible spending account, health savings account, health reimbursement account.
• South Dakota Retirement System. Employees receive 6% fully matched contributions from SDRS and are vested after three years of service.
• Paid time off – full time 12-month employees earn 15 days per year of annual leave and 14 days of sick leave per year. In addition, employees receive 11 federal paid holidays.
• Reduced tuition for education.
• Professional liability coverage
• Paid family leave

How to Apply:

DSU accepts applications through an on-line employment site. To apply, visit https://yourfuture.sdbor.edu. Please submit a cover letter, resume, unofficial transcripts, and a list of at least three references.

For questions concerning the position, contact Alicia Entringer at [email protected].

Applications will begin to be reviewed immediately and continue until the position is filled.

Posting Date 12/09/2024

Closing Date 

Open Until Filled Yes

First Consideration Date 

Advertised Salary CSA Pay Grade IT 3: $23.80 – $26.76/hour depending on experience and qualifications

Duration of the Term 12 months

If Other, describe duration 

Appointment Percent 100%

Work Hours 

8am – 5pm; occasional evenings and weekends may be required.

Typical Hours Worked Per Week 

Appointment Type Regular

Scope of Search External (includes Internal)

If internal, define scope of search 

This position requires Valid Drivers License

If other, please indicate 

Department Description and Cultural Expectations 

In addition to the exciting professional opportunities at Dakota State University, employees will have the privilege of enjoying the benefits of Madison, South Dakota. Nestled in the heart of the state, Madison offers a unique blend of small-town charm and modern amenities, creating an ideal environment for work-life balance.

The city boasts a range of recreational activities, from picturesque parks to outdoor events, fostering a sense of community engagement and well-being. Madison’s scenic landscapes and proximity to nearby lakes provide ample opportunities for outdoor enthusiasts, whether it be fishing, hiking, or simply enjoying the beauty of the great outdoors.

Madison’s location within South Dakota provides easy access to larger cities, cultural events, and regional attractions. Madison is only a short 50 minute drive from South Dakota’s largest city, Sioux Falls.

Equal Employment Opportunity StatementDSU is committed to equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Applicants with disabilities are invited to identify any necessary accommodations required in the application process. E-Verify, EOE.

Contact Information

Please check the appropriate response that describe the cognitive requirements for this position. Analyzing, Comprehend, Frequent Change, Intense Customer Interaction, Logic, Memory, Multiple Priorities, Pace-average, Perform calculations, Reading, Reasoning, Verbal Communication, Written Communication

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Working Conditions or Exposures (or potential exposures) that this position may encounter during the course of the work day. Electrical Current, Work in narrow aisles/passageways, Work Overhead

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Check the appropriate box(es) that best describes the environment in which the primary function of the position is performed. Office Environment

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