Network Analyst, Enterprise Networks

At ATB, we exist to make it possible for our clients, team members and communities. Our purpose is more than aspirational. It’s a real commitment we live every day through our values (what we call the ATB ID).

Life at ATB is about more than work. In fact, we’re consistently recognized as one of Canada’s top employers thanks to our high-care, high-performance culture, upheld by the three commitments we make to our team members:

Impact in action: No matter where you are in the organization, you’re empowered to make an impact in the lives of our clients and communities. 

Thrive together: We want you—the unique, authentic you—to feel safe and celebrated at work. We’re on a continuous journey to build the most flexible and inclusive programs. 

Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.

Network Analyst, Enterprise Networks

As ATB’s next Network Analyst, Enterprise Networks, you will oversee campus enterprise and core networks as well as data center activities such as racking and stacking hardware, cable management, coordinating access, and documenting processes and procedures. Other responsibilities will include supporting Network Operations and Network Infrastructure related activities, such as supporting existing network technology in place at ATB, troubleshooting network related issues, and implementing newer networking technologies.

Accountabilities

• Perform hardware installations (rack/stack) and cable installations (routing, terminating, structured cabling), including troubleshooting and testing. Also, perform hardware decommissions and cable removal.
• Perform remote hands support (e.g. power cycles, physical environment, and cabling inspections, swap out failed components, hardware upgrades, testing of copper and fiber cables and enter troubleshooting commands).
• Oversees maintenance, cleaning, cooling, and power needs for the hardware and equipment room environment.
• Maintains inventory and labeling of equipment and removal of decommissioned hardware. 
• Creates, updates, and maintains documentation for topology, policies, procedures and miscellaneous documents.
• Work closely with IT operations teams to support ATB network infrastructure, including implementing new network solutions and changing and monitoring network environments based on policies, standards, and best practices.
• Perform and assist in troubleshooting network-related events, and escalate issues to appropriate resources if needed.
• Collaborate with other branches within the Technology division and third-party vendors to achieve optimal network performance and recommend improvements.
• Document technical deployments, diagrams, and solutions that are easy to understand.
• Support virtual networks and Cloud network services; keep up with advancements in network technologies and security solutions.
• Respond to network events detected by enterprise network systems within established SLAs with follow-up actions.
• Attend team meetings as required and Participate in the on-call rotation. The availability for network changes during weekends or after business hours is required.
• Coordinate network tasks with outsourcing support partners and implement changes, using ITSM practices and Change Management processes, in a timely manner. Liaise and follow up with outsourcing support partners to deliver final solutions when needed.

Skills, experience & requirements

• Possess over three years of hands-on experience with Enterprise Networks. In particular, familiarity with implementing, supporting and troubleshooting Cisco infrastructure.
• In-depth knowledge and hands-on experience with LAN and WAN technologies such as MPLS, SD-WAN, Spanning-tree and Nexus vPC.
• Experience with routing protocols, such as OSPF and BGP.
• Possess a Cisco CCNA certification at a minimum.
• In-depth knowledge of Data Center Infrastructure Management (DCIM) practices.
• Demonstrate exceptional interpersonal abilities alongside articulate oral and written communication skills
• Possess experience with ITIL best practices for incident management, problem management, and change management.

At ATB, we know that as you develop in your career, you gain many transferable skills. If you believe your experience and qualities are what we are looking for, please consider applying! 

Interested? If you know one of our team members, BEFORE applying, reach out to them and ask them for a referral link to help your application stand out.

Online applications are preferred. Please let us know if you require any accommodations.

Don’t meet all the requirements on the list?

A resume only goes so far in expressing who you are and the unique perspectives you bring. If you believe your skills and experience align with the role—but you might not check all the boxes—we want to hear from you. We encourage candidates from all work backgrounds, equity-seeking communities and experience levels to apply. If you’re seeking a career where your drive, perspective and growth are celebrated, we want to hear from you. We’re dedicated to building a workforce reflective of those within our communities, and a culture where our team members are equipped with what they need to succeed—their way. Part of creating an inclusive workplace is recognizing our role in advancing Truth and Reconciliation. We are committed to meeting and exceeding the standards set out in the Progressive Aboriginal Relations program created by the Canadian Council for Aboriginal Business. 

What happens next?

If you are shortlisted, you’ll hear from us after the posting closes. Check out our How We Hire page to learn more about our hiring process. If you need any accommodations throughout this process, please let us know at [email protected]

Stay in touch

We’re excited that you’re interested in a career with ATB. Follow us on LinkedIn, Facebook and Instagram to learn more about what our team is up to.

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