Network Engineer (Hybrid)

Network Engineer (Hybrid) – (824765)

Description

WHO WE ARE:

Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide and many of our positions are suitable for teleworking. We’re a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits.

You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.

This position is eligible for hybrid remote work environment; combination of telecommuting and participating in onsite rotating work schedule at offices located in Austin. May also be required to come into the Austin office for scheduled meetings, and there may be unscheduled requests for TWC business need. The ideal candidate must have a secure, dedicated workspace with Internet service, ability to maintain a reliable consistent work schedule and provide excellent customer support, be available for weekly meetings and group collaboration via Microsoft Teams and other applications during regular business hours.

WHO YOU ARE:

Seeking an IT professional who uses analysis and design techniques to solve business problems using technology. The ideal candidate will have strong problem solving, critical thinking and analytical skills. Must have the ability to communicate in a professional, customer-focused manner.

WHAT YOU WILL DO:

The Network Engineer (Network Specialist V-VI) performs advanced to advanced and/or supervisory to highly advanced and/or supervisory (senior-level) work overseeing activities associated with a Local Area Network (LAN) and/or Wide Area Network (WAN), Internet and intranet systems, and other data networks; planning, designing, and integrating data telecommunications networks; designing, installing, and monitoring networks; monitoring and analyzing existing hardware and software; developing policies and procedures; preparing budget recommendations; and evaluating potential network enhancements. Works under minimal supervision, with considerable to extensive latitude for the use of initiative and independent judgment.

YOU WILL BE TRUSTED TO:

• Strategic planning, design, rollout, 24/7 operations, performance, and security of the internal network that provides services to TWC employees, contractors, and vendors. Maintain Blue Cat, DNS, DHCP, and IPAM solutions.
• Maintain, monitor and document the Local Area and Wide Area network infrastructure and provide Network Diagrams when needed.
• Monitor network infrastructure (including Cloud architecture) to ensure fault tolerance and redundancy of critical system.
• Review, analyze, troubleshoot, interpret, and implement and install firewall rules and the impact on network behavior.
• Perform and coordinate on-going maintenance and problem resolution to ensure Local and Wide Area network performance and integrity.
• Evaluate existing network and system procedures and make recommendations for improvements.
• Perform and coordinate installation and configuration of LAN/WAN equipment, wiring, connectors and all other hardware and software that relates to providing end user communication needs on the LAN/WAN.
• Work with Building and Facilities staff to ensure end user additions, moves and changes are completed on schedule.
• Maintain and provide added port availability. 
• Research and evaluate various hardware and software resources.
• Perform risks assessments and disaster recovery responsibilities.
• Participate in research, planning, acquisition, testing and implementation phases of assigned LAN/WAN-related projects.
• Perform problem determination and resolution on hardware and software related to the LAN/WAN network equipment and end-user problem determination and resolution.
• Maintains up to date information on assigned problems within the helpdesk problem management system.
• Other duties and assigned data communications tasks, as needed.

YOU ARE A GREAT FIT WITH:

• Graduation from an accredited four-year college or university, plus six years of full-time related work experience.
• One year of utilizing project management in leading large-scale network projects.
• Open Source network management tools such as Wireshark and MRTG (Multi Router Traffic Grapher).
• Panduit Pan-Net cabling system.
• Python programming experience.
• Installing, configuring and maintaining Cisco Network’s Enterprise hardware.
• IP Subnetting and IP Routing; Implements and configures routed and switched data networks. Performs configuration of routing protocols, e.g., OSPF, EIGRP, and BGP.
• Using OSI model as a troubleshooting process.
• Ability to communicate technical concerns and solutions to many different people with varying degrees of technical knowledge.
• Ability to put together project plans, work break down structures, and present following PMBOK methodologies.
• Industry related certifications are a plus, but not required: Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP), CompTIA Network+, Information Technology Infrastructure Library (ITIL) and Project Management Professional (PMP) or formal project management training and/or certification.

YOU QUALIFY WITH:

• Network Specialist V: Graduation from an accredited four-year college or university, plus four years of full-time experience in networks, telecommunications, and/or utilizing personal computer hardware and software. 
• Network Specialist VI: Graduation from an accredited four-year college or university, plus five years of full-time experience in networks, telecommunications, and/or utilizing personal computer hardware and software. 
• Both Levels: One year of full-time qualifying experience may be substituted for

each year (30 semester hours) of education. 

YOU GAIN:

• A Family Friendly Certified Workplace
• Telecommuting
• Competitive starting salary: $5,800.00-$8,750.00/ month
• Defined Retirement Benefit Plan
• Optional 401(k) and 457 accounts
• Medical Insurance
• Paid time off, including time for vacation, sick and family care leave
• Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits.

There may be some travel involved (5%) for training and site visits and the position may have on-call responsibilities.

VETERANS:

Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor’s Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_InformationTechnology.pdf

HOW TO APPLY:

• To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo.
• Applicants must be legally authorized to work for ANY employer in the United States. We will not consider applicants that will need sponsorship now or in the future.
• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
• A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.

Primary Location

: United States-Texas-Austin

Work Locations

: 

Austin:1411 Brazos 

1411 Brazos St 

Austin 78701

Job

: Computer Network Support

Organization

: TWC Business Unit

Schedule

: Full-time

Employee Status

: Regular

Job Type

: Standard

Job Level

: Non-Management

Travel

: Yes, 10 % of the Time

Job Posting

: May 14, 2024, 5:00:00 AM

Work From Home: Yes

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