Network Engineer, Network Services, Full-time, Days

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you’ll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Job Description

The Network Engineer reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Northwestern Medicine, Information Services is a trusted partner driving high-value solutions, transforming healthcare.

We are a culture motivated to deliver innovative solutions and committed to supporting the relentless pursuit of better medicine by providing exceptional service to our patients, customers, and guests. In order to support our patients first mission, our team goes to extraordinary lengths to ensure that our systems work together seamlessly.

Northwestern Medicine understands that technology is an integral role in moving healthcare forward, Information Services strategically supports these goals by:

• Enabling digital solutions by leveraging capabilities such as AI automation, and rollout of advanced cyber controls that support digital transformation strategies
• Implementing advanced technologies in clinical and administrative areas
• Further develop end user support model to help enhance modern infrastructure

Responsibilities:

• Responsible for support of the Wide Area Network (WAN) as well as wired and wireless Local Area Networks (LAN’s) throughout the organization.
• This includes implementation and maintenance of network hardware (routers, switches, wireless, etc.) at various geographic locations.
• Maintain network monitoring systems to alert on resource availability and produce metrics.
• Identify, evaluate, and recommend network related tools and emerging technologies to provide greater service to Northwestern Medicine employees.
• Responsible for optimization of network hardware, software, and communication links to support all current and future network applications over a converged network of data.
• Analyze and troubleshoot network and telecommunications issues to resolve outages in a timely manner and minimize impact to the company and its respective business units.
• Develop and maintain network documentation, and network diagrams for support, audit, compliance, and Disaster Recovery purposes.
• Contribute to the planning of short and long-term network capacity requirements.
• Comply with all published enterprise level policies and procedures including, but not limited to, Risk Management policies.
• Light travel is expected to reach remote sites (branches and data centers).
• Occasional off-hours support.
• Other duties may be required and assigned by leadership.

Qualifications

Required:

• 3-5+ years of experience or training with focus on TCP/IP and the OSI
• Requires a high-level knowledge of IP Networking including routing, switching, TCP/IP, IP subnetting, load balancing, traffic optimization, performance monitoring, Cisco IOS, SNMP, SFTP,SSH, STP, hierarchical NTP design, TACACS, RADIUS, VLAN trunks, and various VPN technologies.
• Extensive hands-on experience with Cisco routers and switches, circuit provisioning experience, and analysis of packet captures for the purposes of troubleshooting are also required.
• Knowledge and understanding of QoS, IPsec, vPC’s, various network admin and monitoring tools, Blade Enclosure Networking in a virtual environment, load balancing, and wireless solutions. Requires a general understanding of Cisco UCS, Wireless, and ISE. Knowledge of ACI and Datacenter Technology is a plus.

Preferred:

• Professional level certifications or equivalent experience or training in Cisco Networking, Datacenter environments including ACI and Cisco Wireless Technologies

Additional Information

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

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