Network Engineer (Networks)

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative. 

Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.

Singtel Networks, the most established telecommunications infrastructure provider in Singapore is transforming to enable the digital generation of tomorrow. We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security to enhance our core competencies and deliver innovative and differentiated Mobile and Fixed services (Broadband, TV and Telephony) for our customers. We are committed to celebrating inclusion and diversity and is a strong believer to upskill and nurture all individuals. Come join us today as we build Singtel’s Networks of tomorrow, and Empower Every Generation to live, work and play in new ways!

Make an Impact by:

• Lead the team to operate and manage the IP core consumer network, inclusive of Nokia routers and switches, Huawei routers, Cisco routers and Juniper routers.
• Monitor and Take remedial action on pro-actively and reactively detected services and network infrastructure faults till closure.
• Mange the operation issues, escalate chronic/technically complex cases to the Vendors and follow-up till closure.
• Ensure that technical and managerial escalation and communication to stake holders are done whenever necessary.
• Documenting all Incidents and events through Incident ticketing system.
• Liaise and coordinate with internal stake holders, providers and partners to ensure swift and efficient resolution of faults.
• Schedule and execute pre-planned operation activities for new service provisioning, network optimization, software upgrade and so on.
• Impact analysis and process review on scheduled changes / faults / outage on provider and internal networks (e.g. fiber cuts, fiber diversions, hardware failure…) .
• Identify areas of improvements to reduce Infrastructure faults and improve monitoring capability.
• Generating daily, weekly and monthly report on Infrastructure fault rate and trending.
• Schedule and carry out network Infrastructure activities like new deployment of nodes and trunks to support the major network activity and business growth.
• Perform preventive and corrective maintenance like network device hardware and software upgrade.
• Deployment of best practice configurations in existing infrastructure.
• Up keeping of IP network infrastructure information and records,
• Budget and track the expenditures of the operation and maintenance activities.

Skills for Success:

• Degree in Electrical / Electronic / Computer Engineering / Computer Science / Information Systems .
• Candidates with relevant working experience in design and operation, maintenance of IP networks of global service providers will have added advantage.
• Understanding of Internet routing protocols and technologies including TCP/IP, OSFP, ISIS, BGP, VLAN, MPLS etc
• Knowledge of routers/switches architecture and analytical and trouble-shooting skills in the area of technical fault isolation and rectification.
• Those who have the followings will have added advantage:
• Nokia Certified Network Routing Specialists (NRS I, NRS II) or Cisco certifications (CCNA, CCNP) or Juniper certifications (JNCIA, JNCIS) or Huawei certifications (HCNA, HCNP).
• Goal oriented with good analytical skill, committed to deliver high quality outputs, effectively utilized team member to his/her full potential and motivates the team to work together in the most efficient manner.

Rewards that Go Beyond

• Hybrid work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Are you ready to say hello to BIG Possibilities?

Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!

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