Network Operations Engineer

The application window will be open until at least 10/03/2024. This opportunity will remain online based on business needs which may be before or after the specified date.

Minimum qualifications:

• Bachelor’s degree in Computer Science, Engineering, a related field, or equivalent practical experience.
• 6 years of experience in telecommunications at carrier scale working with optical network infrastructure, transmission systems, layer2/3 routers, and data services.

Preferred qualifications:

• Experience in Internet Service Provider (ISP) network operations or in enterprise/IT network infrastructure support.
• Experience with optical network installation, maintenance, and operations for a large network service provider or large enterprise networks.
• Experience with Unix/Linux administration with scripting/coding.
• Knowledge of TCP/IP fundamentals and network routing protocols (e.g.,OSPF, IS-IS, BGP, MPLS) and infrastructure.
• Ability to employ troubleshooting methodology and use of creative problem solving skills.
• Ability to use, understand, and navigate Network Management Station (NMS) and Element Management System (EMS) to manage optical networks.

About the Job

Google is proud to boast a network that provides service to millions of Internet users around the world. The Network Engineering team is responsible for operating that network reliably and at scale. As a member of the team, you have a direct impact on design and feature enhancements to keep our systems running smoothly. You also ensure that network operations are safe and efficient by monitoring network performance, coordinating planned maintenance, adjusting hardware components and responding to network connectivity issues. Google’s complex network generates a constant stream of challenges which require you to continually be innovative with an evolving set of technologies. Keeping the network reliable ensures that our users stay connected with our suite of applications, products and services.

In this role, you will be a lead position owning and driving improvements across the team and the overall operations team. You will evaluate KPI’s and work with local managers and partner teams to increase overall efficiency through automation and workflow improvements.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google’s product portfolio possible. We’re proud to be our engineers’ engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

The US base salary range for this full-time position is $134,000-$198,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Respond for network outages by providing a diagnosis of Layer 1 to Layer 3 network errors and initiate and complete network repairs.
• Develop workflows and systems to diagnose optical Layer 1 and Layer 3 network issues to completion.
• Participate in 24/7 global team shift rotations and provide remote support for field operations related to network repairs.
• Interface with high-level customers communicating repair status and updates as needed.
• Develop and drive operational improvements around change management, and day to day operations. Work across the business on process improvements and future roadmaps. Develop workflows and document best practices.

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