Network Operations Engineer

Teamwork where everyone’s on board. Embrace it today.

About The Role

As a Network Operations Engineer, the candidate is focused on the operation and maintenance of the network infrastructure for Boldyn Networks in the UK. The primary responsibilities will include, but not limited to LAN, WAN, WLAN environments, operating and maintaining network routers, switches and Wi-Fi access points, as well as performing routine testing, monitoring and backups of network configurations. The candidate should be familiar with automations to facilitate and ease network operations.

What You’ll Be Doing

• Be part of the core operations team who own the operations and maintenance of the end-to-end network architecture and collaborating with colleagues from the Boldyn Networks Engineering function to leverage expertise and capability.
• Address network issues either by resolving the issue or assigning to internal staff or external providers to resolution.
• Ensure all Service Level Agreement targets are exceeded and provide regular updates to the Service Desk on the progress of faults
• Document, track, and monitor network related problems to ensure a timely resolution.
• Work collaboratively with our Field Services team and 3rd line engineering team
• Ensuring all Planned Preventative Maintenance is complete
• Providing ad hoc reports as required to senior colleagues and customers
• Proactively engage with all members of the Service & Operations Team to support a continuous improvement program and the service provided to our customers.
• Support the transition of new services by supporting the development and training needs of individuals.
• Investigates and optimises the operation for future deployments, troubleshooting when required and recommending pragmatic solutions to address issues as they arise.
• Participate in the execution of business continuity testing and disaster planning exercises.
• Primary 2nd line support for the operations team during business hours and on-call support during non-business hours
• Explore, assess and develop relevant knowledge on new and emerging technologies including Wi-Fi, small cells, Fibre and the use of DAS beyond distribution.

What You’ll Bring

• Comfortable troubleshooting network performance issues
• Experience in data communications, network principles, traffic engineering, network automation and bandwidth capacity management. Wi-Fi communications protocols and technologies – 802.11 standards, MIMO, TKIP, AES, WPA2 and WPA3
• Experience with security standards such as ISO27001, SOC 2 Type II standards
• Experience in a range of tools and systems such as VMWare, Zabbix, Ansible, Windows, Linux, Cisco, HPE.
• Scripting languages such as Python an asset.

About Us

At Boldyn Networks, we’re reimagining the future of interconnectivity. Our network solutions are solving some of tomorrow’s greatest challenges. We are one team across the globe. Always listening. Learning. We value different perspectives and challenge each other to be our best. Here, you can change lives today and create a better tomorrow.

Why work with us?

We’re large enough to deliver and maintain large-scale operations, giving you the opportunity to work on exciting projects and expand your skills. You’ll be surrounded talented colleagues who thrive on solving problems, just like you. Together, you’ll make your mark on projects that matter and find new strengths along the way.

We also offer:

• 17,000 LinkedIn Learning courses
• Flexible working opportunities
• Parental leave with up to 20 weeks paid at full salary
• Holiday allowance starting at 25 days rising with length of service
• 4 days off each year to volunteer

Ready to apply?

Are you ready to create an impact that will last for generations? Join us at Boldyn Networks today. Hit apply and follow the instructions to get started.

Diversity recognises the ways we differ. Our backgrounds, perspectives and experiences. What makes us unique. And it’s important to us, to our future. To build a workforce that’s representative of the societies we serve. So that we can listen, learn and understand how to solve our customers’ problems in the smartest ways possible.

We are looking for passionate people from a range of backgrounds and welcome applications from any race, age, gender, background, or religion.

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