Network Operations Engineer, Google Network Operations

Minimum qualifications:

• Bachelor’s degree in Computer Science, Engineering, a related field, or equivalent practical experience.
• 2 years of experience in telecommunications at carrier scale working with optical network infrastructure, transmission systems, layer2/3 routers, and data services.
• 2 years of experience in telecommunications, OSP, ISP, AC/DC power systems, and relay rack/cabinet/cage construction.

Preferred qualifications:

• Experience with optical network installation, maintenance and operation for service providers or large enterprise networks using, understanding, and navigating EMS and NMS.
• Knowledge of outside plant fiber, issue identification, and maintenance.
• knowledge of TCP/IP fundamentals, network routing protocols (OSPF, IS-IS, BGP, MPLS) and physical infrastructure (optical).
• Understanding of ISP network operations or experience in enterprise/IT network infrastructure support.
• Ability to employ good troubleshooting skills and creative problem-solving abilities under pressure.

About the Job

Google is proud to boast a network that provides service to millions of Internet users around the world. The Network Engineering team is responsible for operating that network reliably and at scale. As a member of the team, you have a direct impact on design and feature enhancements to keep our systems running smoothly. You also ensure that network operations are safe and efficient by monitoring network performance, coordinating planned maintenance, adjusting hardware components and responding to network connectivity issues. Google’s complex network generates a constant stream of challenges which require you to continually be innovative with an evolving set of technologies. Keeping the network reliable ensures that our users stay connected with our suite of applications, products and services.

As a Google Network Operations Engineer, you will be a key part of Google’s life support system for ensuring the delivery of service to its customers. You will be responsible for Google’s global production network. Working with other network engineers and teams in Google, you will help ensure the smooth operation of Google’s production network, supporting both optical and IP infrastructure. You will be at the event horizon of high severity network impacts, combining excellent troubleshooting, communication, and network management skills, to expedite problem resolution and act as a key point of contact between internal groups, vendors, and network peers.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google’s product portfolio possible. We’re proud to be our engineers’ engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

The US base salary range for this full-time position is $93,000-$136,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Monitor network stability and performance, ensuring 24×7 operations and resolving service impacts as they occur.
• Support Google’s internal teams by troubleshooting service impacting issues involving the network.
• Act as an externally facing point of contact to facilitate handling of problem reports and maintain relations with network peers and vendors.
• Act as an internally facing point of contact to escalate technical issues and communicate network status.
• Oversee and execute planned network maintenance work, minimizing impact to Google services.

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