Network Operations Manager, Google Enterprise Network

Minimum qualifications:

• Bachelor’s degree in Computer Science, Engineering, a related field, or equivalent practical experience.
• 10 years of experience with network routing protocols, design and troubleshooting, with network equipment providers.
• 7 years of experience in Network Operations.

Preferred qualifications:

• Experience with security products and technologies, wireless networking, or LAN switching technologies.
• Experience with network management tools and technologies.
• Excellent technical leadership skills.
• Excellent problem-solving and troubleshooting skills.

About the Job

Google is proud to boast a network that provides service to millions of Internet users around the world. The Network Engineering team is responsible for operating that network reliably and at scale. As a member of the team, you have a direct impact on design and feature enhancements to keep our systems running smoothly. You also ensure that network operations are safe and efficient by monitoring network performance, coordinating planned maintenance, adjusting hardware components and responding to network connectivity issues. Google’s complex network generates a constant stream of challenges which require you to continually be innovative with an evolving set of technologies. Keeping the network reliable ensures that our users stay connected with our suite of applications, products and services.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google’s product portfolio possible. We’re proud to be our engineers’ engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Responsibilities

• Develop and implement a comprehensive network operations strategy aligned with overall business goals.
• Provide technical leadership and guidance to the network operations team, fostering a culture of continuous improvement and innovation.
• Stay up-to-date on network designs and technologies. Lead technical discussions and collaborate closely with partner teams on New Product Introductions (NPI) programs to ensure Operations readiness.
• Improve network efficiency and effectiveness through investing in process and automation.
• Monitor and troubleshoot network issues. Identify chronic issues and take proactive actions to mitigate the impact.

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