Network Support Engineer – Liberia

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About the Company:

Farsight Africa Group Liberia is dedicated to delivering innovative and reliable IT solutions. We are currently seeking a highly skilled and motivated Consultant in Liberia to provide comprehensive hardware and software setup, installation, and support services.

Scope of Work:

  1. Software Installation and Maintenance:
    • Install, configure, and maintain software.
    • Implement updates, patches, and service packs on servers as needed.
    • Deploy new application modules.
  2. System Troubleshooting and Maintenance:
    • Troubleshoot issues and outages.
    • Facilitate system hardware maintenance in conjunction with ICT contracted partners.
    • Perform back-up operations and recovery.
    • Implement security procedures to secure systems.
    • Monitor system performance and address potential issues to ensure services are available.
  3. Support Services:
    • Provide support for the Tax Portal and Tax system as requested.
    • Travel to remote locations for support and installation.
    • Perform tax data conversion and migration services to the new system portal and back-end system.
  4. Reporting responsibilities:
    • Submit a weekly status update on ongoing client support.
    • Support commercial development efforts in Liberia.
    • Maintain and monitor work plans and schedules, including working hours, budgets, equipment, and expenditures.
    • Use tools to monitor working hours, plans, and expenditure.
    • Organize, attend, and participate in stakeholder meetings.
    • Document and follow-up on important actions and decisions from meetings.
    • Archive, maintain, and store all project documentation using relevant tools.
    • Provide administrative support as needed.
    • Perform any other tasks as assigned from time to time.

Qualifications and Skills:

  • Bachelor of Science in Computer Science, Computer Engineering or other relevant IT related Course.
  • CCNA, CISCO, ORACLE or other cloud-related certification
  • Microsoft Certification
  • 3-5 years proven experience in software installation, configuration, and maintenance within the public sector.
  • Knowledge of cybersecurity will be an added advantage
  • Strong troubleshooting skills and ability to resolve system issues.
  • Knowledge of security procedures and best practices.
  • Experience in project management and reporting.
  • Excellent communication and organizational skills.
  • Ability to work independently and as part of a team.
  • Willingness to travel to remote locations as required.
  • Proficiency in using project management tools and software.

How to apply

READY TO JOIN AN EXCITING TEAM AND MAKE A CHANGE? APPLY NOW.

Kindly send your application letter and CV to jobs@farsightafrica.com on or before 10 September 2024. Applications shall be reviewed on a rolling basis until the right candidate has been selected.

How to apply

READY TO JOIN AN EXCITING TEAM AND MAKE A CHANGE? APPLY NOW.

Kindly send your application letter and CV to jobs@farsightafrica.com on or before 10 September 2024. Applications shall be reviewed on a rolling basis until the right candidate has been selected.

To help us track our recruitment effort, please indicate in your cover/motivation letter where (jobsnear.org) you saw this job posting.

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