Network/Systems Engineer 1 (Network Edge Operations)

Overview

The Department of Veterans Affairs Network Operations Center (NOC) defends, manages, and monitors the network operating status and cyber security posture of the VA by providing the day-to-day management, monitoring, operations, and configuration of the Trusted Internet Connection (TIC) Gateways, the delivery of enterprise security systems and services, the conduct of threat and vulnerability analysis, the validation of adequate security controls within the enterprise, and the full range of functions across the spectrum of activities relating to incident management, incident response and enterprise network management.

We are looking for a qualified network engineer to support the Network Edge Operations team. You will work with a team of network engineers / administrators dedicated to serving this nations Veterans. The Network Edge Operations team is staffed 24/7/365 to maintain and analyze large, diversified networks comprised of enterprise grade networking equipment from a diverse set of vendors. Daily functions will include checking the status of various aspects of the VA’s network utilizing dedicated monitoring tools and processes as well as assisting with customer reported connectivity issues.

Responsibilities

• Maintains operational and security capabilities of the VA’s network gateways
• Supports the VA NOC by providing Tier II network engineering support
• Respond to Help Desk escalations via phone call, email, or the VA’s ticketing system.
• Maintain existing NOC processes and procedures as well as recommend improvements to the chain of command.
• Maintain evolving corporate knowledge including information in diagrams, databases, technical documentation, etc.
• Participate in technical reviews and recommend solutions and/or improvements where possible.
• Performs routine maintenance on network devices and services.
• Works closely with network architecture and engineering transition teams on projects destined for operational implementation.

Qualifications

Required Skills and Experience

• Experience with NOC processes and procedures.
• Experience including information in diagrams, databases, technical documentation, etc.
• Bachelor’s with 0 – 2 years (or commensurate experience)
• Clearance Required: ability to obtain a public trust

Desired Qualifications (Please list all Education, Certifications, Experience, and Skills that are desired. These should not be disqualifiers, but rather nice to haves):

Competencies:

• CCNA (route/switch) or CCNP a plus
• CCNA Security or CCNP Security a plus
• Knowledge of multi-area OSPF, BGP and MPLS environments
• Experience with Citrix Access Gateway and NetScaler’s
• Experience with Cisco Any Connect VPN, Cisco Identity Service Engine (ISE)
• Experience setting up Site-to-Site IPSec VPNs utilizing Cisco Firewalls and/or Cisco Routers
• Experience using network management tools such as Solarwinds, NGenius, RightIT NOW
• Familiarity of application-level protocols such as HTTP/HTTPs, SSL/TLS, DNSSec and SNMP.
• Experience with utilizing ticketing systems for tracking and reporting work.
• Experience running network level packet capture and analysis to assist with troubleshooting efforts.

Company Overview

GovCIO is a team of transformers–people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can’t do it alone. We need great people to help us do great things – for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

Posted Salary Range

USD $53,770.00 – USD $86,030.00 /Yr.

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