Network Technician II, Network Technician II, Network Product Design

DESCRIPTION

AWS Network Product Development (NPD) is responsible for designing the router platforms and network operating systems that power AWS data centers. In other words, we engineer the fastest routers in the world for the largest cloud network on the planet—all within our state-of-the-art network engineering labs.

We are seeking a highly motivated, best-in-class Network Technician to join our growing team. You will collaborate with a diverse group of world-class engineers, technicians, and technical program managers to support the innovation and development of AWS’s next-generation networking technologies.

In this role, you’ll be responsible for all aspects of networking, including:

Racking and stacking network hardware, cabling and fiber validation for high-speed connectivity,

configuring and troubleshooting routing protocols (OSPF, BGP), VLANs, and subnetting, building testbeds, designing networks, and managing large-scale deployments. Beyond hands-on technical work, you will help refine operational procedures, develop new tools, and drive continuous improvements. Network Technicians play a critical role in optimizing lab infrastructure, ensuring seamless test environments, and pushing the boundaries of network engineering.

If you’re passionate about industry leading networking, hands-on problem-solving, and working with the best in the industry, we’d love to hear from you.

Key job responsibilities

• Manage work and priorities through ticketing system and workflow.
• Collaborate with various stake holders to remove project obstacles.
• Maintain lab stability by triaging testbed failures.
• Troubleshoot networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low to mid-level application interaction.
• Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords.
• Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment.
• Participate in the migration, basic configuration and rollout of new or upgraded hardware.

A day in the life

A typical day involves:

• Maintaining the lab via automated health checks. You will identify why testbeds failed these checks and perform necessary triage.
• Building of testbeds for increased test capacity, next generation platforms that power AWS, and one-off customer requests.
• Support of our remote networking labs.
• You are encouraged to implement mechanisms and streamline processes to improve lab workflows.

We own everything from our core infrastructure, lab testbeds, budgeting, and capacity planning for future growth. There is no shortage of career growth opportunities.

We are continuously expanding our footprint and work with various teams to design and implement new lab locations.

BASIC QUALIFICATIONS

• AS/BS in Information Systems, Computer Science, Networking, or relevant IT field
• 1+ years of success in any two of the following IT roles (Computer Hardware Repair, Infrastructure Cabling, Network Deployment, Data Center Operations, Technical Project Management)
• 1+ years of success working with networking devices (routers, switches, firewalls, etc.) and their operating systems (Cisco IOS, JUNOS, Linux, etc.)

PREFERRED QUALIFICATIONS

• Excellent understanding of TCP/IP networking and the OSI model.
• CCNA or similar certificate.
• Scripting experience and the ability to streamline tedious tasks.
• Previous experience with fiber optics and an understanding of different optical module types and form factors.
• Troubleshoot networking, routing, and inter connectivity issues, including troubleshooting of network device configuration and low to mid-level application interaction.
• Strong understanding of major command line protocols (Cisco IOS, JunOS, and Linux) and common networking protocols (OSPF, BGP).
• Significant background in large scale datacenter network implementations and support.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $50,000/year in our lowest geographic market up to $111,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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