Operations Manager for Colombia based in Bogota

BACKGROUND ON IMPACT INITIATIVES (IMPACT)

IMPACT Initiatives (IMPACT) is an NGO based in Geneva, Switzerland. The organization manages several initiatives, including the REACH Initiative (REACH), which aims to improve the impact of humanitarian, recovery, and development action through quality information, coordination, and capacity building of partners in the sector. To implement REACH activities, IMPACT works with ACTED, an international NGO whose headquarter is based in Paris and is present in thirty countries. The two organizations have a strong complementarity formalized in a global partnership, enabling IMPACT to benefit from ACTED’s operational support in its fields of intervention.

IMPACT is present in Colombia since 2019, where it has conducted multisectoral, cash and migration monitoring assessments. After 5 years in the country, and as it consolidates its operational presence, IMPACT is looking for an operations manager to oversee all its finance, logistics and administration processes in Colombia.

We are currently looking for an Operations Manager to lead the Finance, Logistics, and Administration/HR Departments

Position: Operations Manager

Contract duration: 12 months (with possibility of extension)

Location: Bogota, Colombia

Starting Date: 1st March 2025

Deadline to apply: 13th January 2025

FUNCTIONS

Under the management of the Country Representative, the Operations Manager oversees all IMPACT support functions inside Colombia. The Operations Manager creates and maintains an operational setup that allows the programmes team to achieve program excellence and ensure the highest level of impact and accountability, while also complying with IMPACT’s and ACTED’s operational guidelines and standards.

As part of the REACH Senior Management Team, she/he contributes to the development and implementation of mission strategy, in addition to promoting organizational vision, and cores values across the mission.

IMPACT is seeking an experienced candidate, ideally with a finance background, who has previously managed support teams and implemented projects in a complex humanitarian setting.

RESPONSIBILITIES

FINANCE

• Cost planning and control – ensuring appropriate cost coverage; checking and approving costs in line with internal policy and donor requirements;
• Cash management – making timely and accurate cash requests and ensuring safe cash handling.
• Accounting – ensuring timely and accurate accounting processes handled by the finance team.
• Reporting – overseeing monthly internal reporting as well as finance inputs to donor reports.

LOGISTICS

• Procurement – supervise and approve procurement processes in line with internal policies and donor guidelines;
• Asset and stock management – ensure appropriate processes for asset and stock management are implemented and maintained;

HUMAN RESOURCES AND ADMINISTRATION

• Recruitment – supervise recruitment processes for national staff;
• Attendance – ensure timely and accurate recording and tracking of attendance by HR;
• Payroll – ensure accurate, timely and compliant preparation of payroll on a monthly basis;

TRANSPARENCY AND COMPLIANCE

• External audit – ensure adequate external audit preparation and follow up of audit actions;
• Spot checks – conduct regular spot checks of the documentation produced by all the departments under his/her supervision;
• Reporting mechanisms – ensure a country reporting mechanism is in place and functioning;

SECURITY

• Risk assessment/preparedness – maintain up-to-date risk assessments and preparedness mitigation plans;
• Movement tracking – track international staff movements;

LINE MANAGEMENT

• Line-manage the finance, HR, logistics and transparency officers in Bogota;
• Ensure all staff management processes are followed (recruitment, performance management, etc.);
• Lead the support functions, creating a shared vision and supportive team management;

ACCOUNTABILITY TOWARDS AFFECTED POPULATIONS

The Operations Manager is responsible for ensuring that all interactions of the departments under his/her supervision with Colombian communities are conducted in a respectful and consultative manner. Due attention must be paid to ensuring that communities are adequately consulted and informed about IMPACT programme objectives, activities, beneficiary selection criteria, and methodologies. This is the responsibility of every IMPACT staff member.

REQUIREMENTS

• Academic Excellent academic qualifications, including in Finance, Administration or related subjects; or equivalent work experience
• Management experience Previous experience in a management role in a humanitarian context. Excellent management, coordination, organisational and planning skills required, including an ability to manage large workloads, cooperate with multiple stakeholders and effectively meet deadlines, through multi-tasking and prioritisation;
• Years of work experience At least 5 years of relevant working experience in a management role in a support function in a humanitarian setting;
• Familiarity aid system Familiarity with the aid system, and the research community;
• Finance skills Excellent finance skills, including proven experience of budgeting and financial reporting;
• Software skills: Proven knowledge of the Microsoft Office Suite, to include Word, Excel, and PowerPoint, as well as accounting software such as Agresso.
• Multi-tasking skills Ability to multitask with tight deadlines;
• Level of independence A self-starter with a proven ability to work independently;
• Cross-cultural work environment Ability to operate in a cross-cultural environment requiring flexibility;
• Experience in Colombia is desirable
• Language skills Fluency in Spanish and English is required

COMPENSATION AND BENEFITS

• For this position, salary between 3’000 CHF and 3’240 CHF monthly (before income tax), etc as well as a monthly living allowance of 300 USD
  NB – IMPACT salaries are strictly determined by our salary grid depending on the grade of the position and the level of education of staff. A location-dependent security and/or isolation adjustment is then applied as a recognition that some staff are required to work in difficult places where living and working conditions are much more difficult than elsewhere.
• Accommodation and food provided in a guesthouse. Depending on the country situation, a contribution to a housing allowance of up to 75% of country-specific benchmark can be considered instead. NB – IMPACT is hosted by ACTED in this country
• Enrolment in Swiss private pension fund (Swisslife – approx. 9.975% of staff gross salary), health insurance, life insurance and repatriation assistance
• On a case-by-case basis, accompanied status and relevant benefits can apply (health insurance and flight tickets for dependents, education allowance for children)
• Flight tickets every 6 months & visa fees covered (in-country travel costs and professional expenses are fully covered)
• Contribution to the luggage transportation: between 20 and 100 kgs, depending on the length of the contract (+ luggage and personal property insurance)
• Annual leave of 36 days per year. Public holidays of the country of assignment. Family/compassionate leave when applicable.
• Predeparture induction – 3 days at IMPACT Initiatives’s HQ in Geneva + one week pre-departure training in ACTED HQ in Paris, including a 4-days in situ security training;
• IMPACT prioritizes the psychological safety of its staff and the health insurance provided covers, among others, up to 1000 € per year of psychosocial counselling fees