Order Fulfillment Analyst

Company Overview 

Who is Costa Farms? We’re one of the world’s largest horticultural growers—but without an ego to match our acreage. Our headquarters are in Miami, Florida, where we were founded in 1961. Costa Farms started on just 30 acres, and over the last 60 years, we’ve grown to more than 5,000 acres around the world. We have farms in North and South Carolina, Central and South Florida, and the Dominican Republic, plus an office in China. Costa Farms now employs nearly 6,000 engineers, marketers, accountants/analysts, human resources professionals, and of course, growers and plant scientists! 

Here at Costa Farms, we live by the values of H3: being Humble, staying Hungry, and always Hustling. The team rallies to the mission of being a lean, green, growing machine dedicated to enriching the world by bringing plants into everyone’s life. 

True to that mission, we grow more than 1,500 plant varieties. Driven by the spirit of innovation, the team is always testing new plants and developing new solutions to make it easier for retailers and plant parents to enjoy plants. We’re also continuously testing different ways of growing our plants to increase quality and improve their ecological footprint as one aspect of our many sustainability efforts. 

We cultivate plants, as well as a winning culture. Join the team, and you’ll find opportunities to learn and grow. You’ll collaborate with other driven, determined people who together keep Costa Farms an industry leader. You’ll support and be supported by a team that cares about each other, our customers, our consumers, and our community. 

You’ll also find right away that Costa Farms is committed to providing a diverse environment. We’re proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, military status, marital status or veteran status, or any other group status protected by federal, state, or local law. 

DESCRIPTION 

• Please note that this role is only available on-site at our HQ in Homestead, FL!**

As a member of the Order Fulfillment team, you will have the opportunity to make an impact across many functional areas of the company. As an Order Fulfillment Analyst, you will be directly responsible for developing a suite of tools to drive business day-to-day decisions to maintain integrity on the demand control process and profitability while highlighting and presenting inventory risks along with mitigation strategies throughout all levels of management.

PRIMARY DUTIES

• Manage demand control process to ensure all customers adhere to the plan to avoid under or over-consumption of live goods.
• Review supply and demand forecasts and be ready to present and explain variances to all organizational levels.
• Conduct weekly scheduled calls and relay standardized communications to sales, operations, horticulture, and other levels of management; communications range from live goods availability, supply to demand imbalances or sales forecast projections.
• Follow up on product readiness and inventory at risk with operations.
• Produce monthly or yearly hard goods (racks and other shipping materials) projections to support the shipping team and ensure continuity of product flow.
• Follow up on sales and production trends to provide revisions as needed monthly.
• Analyze live goods sourcing deals and ensure deals are accretive to the bottom line.
• Work with sales SVP and sales directors to ensure strategic account execution on key programs.
• Support sales wherever needed to increase top-line revenue

QUALIFICATIONS

• Bachelor’s degree in business administration is preferred, or related field preferred, or equivalent work experience.
• 1 – 3 years of related work experience as an analyst is preferred
• Must have a valid driver’s license and the ability to drive a vehicle as part of job responsibilities.
• Ability to work independently and collaboratively in a team environment
• Proficient in PowerPoint with strong presentation skills
• Advanced proficiency in Excel
• Proven ability to manage multiple tasks and adapt to a fast-paced, changing environment
• Strong analytical, interpersonal, communication, and organizational skills
• Desire to grow and develop professionally

COMPETENCIES

• Communicates effectively.
• Drives results
• Collaborates

WORKING CONDITIONS & PHYSICAL REQUIREMENTS

• Office working environment 60%
• Outdoor exposure: 40%
• Prolonged periods of sitting at a desk and working on a computer.
• Capability to work under direct sunlight for extended periods, with appropriate sun protection measures such as sunscreen, hats, and sunglasses.
• Capable of moving around outdoor work areas, which may include uneven terrain, slopes, or other natural features.
• Eye/hand coordination, typing, handling, & wrist motion continuously
• Bending, reaching, stretching, standing, & walking occasionally
• Ability to drive a vehicle as part of job responsibilities

ADDITIONAL REQUIREMENTS

• Flexibility to work outside of regularly scheduled hours, when needed, for the busy season.
• Must have open availability during peak season.
• Hours may vary and weekend flexibility is a must during peak season.
• Our replenishment demands are time-sensitive – finalizing orders is the priority.

All applicants must be work-authorized. Costa Farms will not sponsor any visa for this position.

After applying, follow us on LinkedIn to stay up to date on what’s happening around Costa Farms and to start becoming part of our family. Come Grow with Us™!

Costa Farms offers competitive wages and benefits, including: 

• 401(k) Plan
• Company 401(k) Matching Contributions
• Health Savings Account
• Care on Demand Telemedicine
• Health Insurance
• Dental Insurance
• Vision Insurance
• Supplemental Insurance (Aflac)
• Virtual workplace for certain roles
• Growth Opportunities
• Challenging and exciting work environment
• Costa Farms Scholarship
• Employee discounts on plants

Costa Farms headquarters also has: 

• On-site gym with showers
• On-site cafeteria, quiet room, and indoor games
• Love Where You Work activities throughout the year

This organization participates in E-Verify

• E-Verify Notice of Participation / E-Verify Aviso de Participación (English/Español)
• E-Verify Right to Work Poster / E-Verify Cartel Derecho a Trabajar (English/Español)

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