Order Fulfillment Analyst

Company Overview 

Who is Costa Farms? We’re one of the world’s largest horticultural growers—but without an ego to match our acreage. Our headquarters are in Miami, Florida, where we were founded in 1961. Costa Farms started on just 30 acres, and over the last 60 years, we’ve grown to more than 5,000 acres around the world. We have farms in North and South Carolina, Central and South Florida, and the Dominican Republic, plus an office in China. Costa Farms now employs nearly 6,000 engineers, marketers, accountants/analysts, human resources professionals, and of course, growers and plant scientists! 

Here at Costa Farms, we live by the values of H3: being Humble, staying Hungry, and always Hustling. The team rallies to the mission of being a lean, green, growing machine dedicated to enriching the world by bringing plants into everyone’s life. 

True to that mission, we grow more than 1,500 plant varieties. Driven by the spirit of innovation, the team is always testing new plants and developing new solutions to make it easier for retailers and plant parents to enjoy plants. We’re also continuously testing different ways of growing our plants to increase quality and improve their ecological footprint as one aspect of our many sustainability efforts. 

We cultivate plants, as well as a winning culture. Join the team, and you’ll find opportunities to learn and grow. You’ll collaborate with other driven, determined people who together keep Costa Farms an industry leader. You’ll support and be supported by a team that cares about each other, our customers, our consumers, and our community. 

You’ll also find right away that Costa Farms is committed to providing a diverse environment. We’re proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, military status, marital status or veteran status, or any other group status protected by federal, state, or local law. 

DESCRIPTION 

• Please consider that this role is only available on-site at our HQ in Homestead, FL*

As a Data Analytics Specialist in our Order Fulfillment team, you will be pivotal in driving efficiency and accuracy in inventory management and order processing. Your analytical expertise will support both internal teams and external customers to ensure a streamlined order fulfillment process that aligns with sales targets and overall business goals.

PRIMARY RESPONSIBILITIES

• Analyze order and inventory data to identify trends, forecast needs, and optimize fulfillment. Generate reports to support decision-making and improve operational efficiency.
• Oversee inventory and product flow for assigned customers, regions, and categories. Analyze inventory data to ensure optimal stock levels and product availability. · Manage and process replenishment orders, including the creation and execution of time-sensitive orders for designated territories.
• Oversee the processing of orders from receipt through delivery. Ensure that orders are fulfilled accurately and on time, addressing any discrepancies or delays promptly. · Address and resolve order issues while accommodating unique customer requirements.
• Identify and resolve issues related to order fulfillment, such as order discrepancies, delays, or customer complaints. Work to find effective solutions that enhance customer satisfaction.
• Participate in regular meetings with sales teams, management, and other stakeholders. Provide updates on order fulfillment status, inventory levels, and any issues affecting order processing. Work Environment:
• Prolonged periods of sitting and computer use; occasional bending, reaching, stretching, standing, and walking.

QUALIFICATIONS

• Bachelor’s degree in business administration, Supply Chain Management, Analytics, Logistics, or a related field preferred, or equivalent work experience.
• 2 – 3 years of relevant experience preferred but not required.
• Proficient in Excel, including experience with pivot tables and formulas (e.g., VLOOKUP).
• Strong analytical skills to interpret data, identify trends, and provide actionable insights.
• Excellent communication skills to effectively interact with team members and stakeholders.
• Ability to manage multiple tasks and adapt to a fast-paced, changing environment.
• Capable of working both independently and collaboratively within a team setting.
• Ability to troubleshoot and resolve issues efficiently.
• Flexibility to adapt to changing priorities and work schedules as needed.

SKILLS

• Excellent communication and interpersonal skills with the ability to effectively communicate complex information to employees.
• Basic understanding of mechanical systems and components to identify and address equipment malfunctions or maintenance needs.
• Strong problem-solving skills to address and resolve issues related to machinery operation and maintenance efficiently.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Effective time management skills to complete tasks within project deadlines and maintain productivity.
• Ability to work independently as well as collaboratively within a team environment.
• Willingness to adjust work hours to meet critical deadlines and accommodate high-demand periods.

COMPETENCIES

• Collaborates
• Communicates Effectively
• Problem Solving
• Time Management
• Technical Knowledge

All applicants must be work-authorized. Costa Farms will not sponsor any visa for this position.

After applying, follow us on LinkedIn to stay up to date on what’s happening around Costa Farms and to start becoming part of our family. Come Grow with Us™!

Costa Farms offers competitive wages and benefits, including: 

• 401(k) Plan
• Company 401(k) Matching Contributions
• Health Savings Account
• Care on Demand Telemedicine
• Health Insurance
• Dental Insurance
• Vision Insurance
• Supplemental Insurance (Aflac)
• Virtual workplace for certain roles
• Growth Opportunities
• Challenging and exciting work environment
• Costa Farms Scholarship
• Employee discounts on plants

Costa Farms headquarters also has: 

• On-site gym with showers
• On-site cafeteria, quiet room, and indoor games
• Love Where You Work activities throughout the year

This organization participates in E-Verify

• E-Verify Notice of Participation / E-Verify Aviso de Participación (English/Español)
• E-Verify Right to Work Poster / E-Verify Cartel Derecho a Trabajar (English/Español)

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