Order Management Analyst

Job title:

Order Management Analyst

Company

Darwin Rhodes

Job description

Job Title: Order Management Analyst
Location: Dublin (Hybrid)
Duration: 12 months contract initiallyThe Challenge:

  • Order Management serves as a core business partner within the finance organization focused on the analysis of data from several sources and the development of scalable solutions to ensure accurate booking and reporting of revenue.
  • We provide world-class support to our customers through collaboration across the organization.
  • Our team promotes a dynamic culture, fostering personal growth and career development.

What you’ll do:

  • Understand multiple go-to market models supporting Digital Marketing solution offerings – on-demand subscription, licensing (perpetual and term), maintenance and support, managed services and professional services.
  • Utilize multiple complex systems and processes to lead enterprise deal pipeline, contracts, provisioning and record revenue – Salesforce, SAP (ECC, Convergent Charging/Mediation, Consolidated invoicing).
  • Interpret and validate an enterprise “deal” (using contracts, purchase order and approval documentation) to ensure accurate recording of revenue (booking, provisioning, invoicing).
  • Book and record revenue from fully executed contracts/deals using manual and semi-automated processes into the systems mentioned above.
  • Actively review sales pipeline and corresponding deal information to anticipate potential booking issues or negative customer experience impact, and work to resolve during the deal negotiation process.
  • Conduct weekly reconciliations and other oversight activity to ensure accurate revenue booking/recording using SQL, Excel and Tableau reports.
  • Work cross-functionally with multiple internal Departments (Deal Desk, Revenue Assurance, Credit, Legal, Customer Success Management, Sales, Product Delivery (Provisioning), Professional Services, Tax, Sales Finance etc.), Enterprise Customers, and Partners.
  • Support increased workload and additional hours when required i.e. month/quarter end.

What’s needed to succeed:

  • Fluent in business English (written and spoken).
  • You are meticulous, committed, adaptable, inquisitive, creative, respectful, collaborative and confident.
  • Excellent numeracy skills, including intermediate or better familiarity with Microsoft Excel.
  • Competence with information management tools – SAP (ECC, CC), salesforce, SharePoint, or similar analytical and information management applications.
  • Demonstrable ‘critical thinking’: i.e. ability to analyze complex deal issues, make decisions and problem solve self-sufficiently, without requiring ongoing direction setting.
  • Experience in a role demonstrating excellent time management, able to analyze workload and prioritize time based on changing priorities.

Skills:

  • Fluent Japanese Language (written and spoken).
  • Knowledge of revenue recognition rules/requirements related to software/services.
  • Familiarity with Sequel, Alteryx and/or Salesforce reporting.
  • Exposure to contract negotiation/drafting, including Legal and Financial Governance.

Education:

  • Bachelor’s degree or equivalent in a numerate or business field.

Expected salary

Location

Dublin

Job date

Sun, 29 Dec 2024 06:25:17 GMT

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