OSSD Manager (Networks) OSSD Manager (Networks)

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.

Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.

Singtel Networks, the most established telecommunications infrastructure provider in Singapore is transforming to enable the digital generation of tomorrow. We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security to enhance our core competencies and deliver innovative and differentiated Mobile and Fixed services (Broadband, TV and Telephony) for our customers. We are committed to celebrating inclusion and diversity and is a strong believer to upskill and nurture all individuals. Come join us today as we build Singtel’s Networks of tomorrow, and Empower Every Generation to live, work and play in new ways!

Make an Impact by:

• Leading the procurement of iOSS, including preparing tender specifications, evaluating submissions from both technical and commercial perspectives, and managing the end-to-end implementation process.
• Coordinating with system vendors and service providers for end-to-end service testing and troubleshooting, including network diagnostics and documentation of testing processes.
• Leading commercial and technical negotiations with both existing and prospective vendors.
• Engaging with both local and regional counterparts to identify and realize cost efficiencies and operational synergies.
• Managing vendors throughout all phases of project implementation.
• Collaborating with internal and external stakeholders to gather, review, and analyze technical requirements, and driving solution design and implementation, including cybersecurity requirements.
• Evaluating and adopting automation, AIOps, and analytics capabilities to transform OSS systems into a more intelligent and integrated ecosystem platform.
• Managing the financial aspects of iOSS, including both Capex and Opex.
• Overseeing day-to-day operations of the iOSS systems post-deployment, ensuring system stability, timely issue resolution, and consistent performance in alignment with business and operational objectives.

Skills for Success:

• Degree in Engineering, Computer Science, Telecommunications or Mobile Communications or related tertiary qualification
• 5 years of working experience in telecommunications/IT industry, especially in the role of system integration & operation.
• Have good analytical and systematic troubleshooting skills in technical fault isolation and rectification.
• Performing vendor analysis including but not limited to RFI, RFP, RFQ and contract negotiations.
• Expertise in all elements of the project Life Cycle i.e. planning, specification, execution, recording, completion and defect management.
• Be able to work outside normal working hours to coordinate upgrades and patch loading as such activities may disrupt mobile money services.

Rewards that Go Beyond:

• Hybrid work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Are you ready to say hello to BIG Possibilities?

Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!

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